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Entry Level Remote Customer Service Jobs in Worcester, MA

Nexera

Entry Level Remote Sales Role

Worcester, MA · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Worcester, MA · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

UnitedHealth Group

Customer Service Representative

Auburn, MA · Remote

$16 - $21.75/hr

This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Provides extraordinary customer service and strong problem-solving skills to strengthen the patient ...

HMG Careers

Remote Sales and Service Advisor

Devens, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Entry Level Remote Customer Service information

See Worcester, MA salary details

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How much do entry level remote customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level remote customer service in Worcester, MA is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Worcester, MA? The most popular types of Remote Customer Service jobs in Worcester, MA are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Worcester, MA? For Entry Level Remote Customer Service jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Worcester, MA look for? The top searched job categories for Entry Level Remote Customer Service jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Entry Level Remote Customer Service jobs? Cities near Worcester, MA with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Worcester, MA as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,012 per year, or $18.8 per hour.

Entry Level Remote Sales Role

Nexera

Worcester, MA • Remote

$1.5K - $5.3K/wk

Full-time

Posted 7 days ago

Job description

About this role

We are hiring entry-level Financial Sales Consultants to join our remote team. In this role, you will help families find the right financial protection coverage for their needs — working by phone and Zoom from your home. No prior experience in finance or insurance is required. We provide full training and licensing support.

Why recent grads choose this over a traditional job
Typical entry-level job
$42K–$55K
Fixed salary. 2–3% annual raise. Income ceiling from day one.
This role — year one potential
$50K–$100K+
No ceiling. Your effort directly determines what you earn.
What you will be doing
  • Contact warm inbound leads — people who have already requested information about protecting their families financially
  • Conduct phone and Zoom consultations to understand each client's needs and budget
  • Present and explain coverage options from our network of 60-plus carriers
  • Follow up consistently with prospects and manage your daily activity
  • Attend weekly virtual training and work closely with a dedicated mentor
  • Work toward team leadership and override income opportunities
Your income potential
  • $800 to $1,200 commission per closed sale
  • Part-time agents (approximately 20 hours per week) typically earn $50,000 to $80,000 in year one with consistent activity
  • Full-time agents typically earn $80,000 to $120,000 once established; top performers earn significantly more
  • Paid every week
  • Performance bonuses and incentives available
  • Long-term passive income through team building and leadership overrides
Your career path
  • Year 1: Get licensed, complete onboarding, make your first sales, build the habit
  • Year 2: Build pipeline consistency, increase activity, hit $80,000 to $100,000
  • Year 3: Begin building your own team, earn override income on their production
  • Year 5+: Lead a team, create passive income, work on your schedule

Most of our managers and team leaders started in this exact role with no prior experience.

What we provide
  • Complete licensing support — we walk you through every step of obtaining your Life and Health Insurance License (most candidates pass within 2 to 4 weeks)
  • A dedicated mentor for your first 90 days with weekly one-on-one check-ins
  • Warm inbound leads and outbound follow-up opportunities (lead cost structure discussed during interview)
  • Access to products from 60-plus insurance carriers — independent model, never limited to one company
  • Step-by-step training system designed specifically for new agents
  • Weekly pay on every closed sale
Degrees and backgrounds that perform well here

No specific degree is required. The following backgrounds consistently produce strong first-year agents:

  • Business, marketing, communications, or finance
  • Psychology, sociology, or criminal justice
  • Any customer-facing role — retail, hospitality, food service, tutoring
  • Student athletes or anyone with a competitive, team-oriented background
  • No degree required — drive and coachability matter more than credentials
Requirements
  • Must be a U.S. citizen or legal resident currently living in the United States
  • Raleigh/Triangle area preferred — fully remote role open to all U.S. locations
  • Must be able to pass a background check
  • Life and Health Insurance License required before start date — or genuine willingness to obtain quickly (full support provided)
  • Reliable internet connection and a quiet workspace for calls
  • Available at least 20 hours per week
Benefits
  • Fully remote — work from home or anywhere in the U.S.
  • Flexible schedule — full time or part time, you set your hours
  • Weekly pay
  • Pay is commission based
  • Licensing and onboarding support
  • Mentorship from day one
  • Leadership and team-building opportunities with passive income potential