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How much do entry level remote customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for entry level remote customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

More about Entry Level Remote Customer Service jobs
What cities are hiring for Entry Level Remote Customer Service jobs? Cities with the most Entry Level Remote Customer Service job openings:
What are the most commonly searched types of Remote Customer Service jobs? The most popular types of Remote Customer Service jobs are:
What states have the most Entry Level Remote Customer Service jobs? States with the most job openings for Entry Level Remote Customer Service jobs include:
What job categories do people searching Entry Level Remote Customer Service jobs look for? The top searched job categories for Entry Level Remote Customer Service jobs are:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry Level Remote Customer Service

American Income Life Insurance Company

Columbus, OH • On-site, Remote

$90K - $120K/yr

Full-time

Posted 28 days ago

Job description

AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs-all from the comfort of home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.
Whether you are beginning your career or exploring a new professional path, this role allows you to make a real impact while building valuable skills in a supportive environment.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide clients through available benefit options and assist with enrollment
  • Maintain accurate client records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in mentorship sessions, training programs, and team development meetings
What We Offer
  • 100% remote role - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Training and ongoing professional development support
  • Monthly and quarterly performance bonuses
  • Advancement opportunities for high-performing team members
  • Supportive, collaborative team culture
Who Thrives in This Role
  • Strong communicators with a client-focused mindset
  • Organized and self-motivated professionals
  • Individuals comfortable using Zoom and other digital tools
  • Experience in customer service, sales, or consulting is helpful but not required
  • Growth-minded individuals who value coaching and professional development
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities built on service, integrity, and growth.
Interested?
If you're ready to build a career that blends purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.

Apply