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Entry Level Customer Service Representative Jobs

Azzam Commercial Consulting Inc

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Entry Level Customer Service Representative

Pittsburgh, PA · On-site

$45K - $65K/yr

We are seeking an Entry Level Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

GEM

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

We are a fast-growing organization seeking an Entry-Level Customer Service Representative to join our team. This is an excellent opportunity for individuals who are eager to start a professional ...

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How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

More about Entry Level Customer Service Representative jobs
What cities are hiring for Entry Level Customer Service Representative jobs? Cities with the most Entry Level Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Entry Level Customer Service Representative jobs? States with the most job openings for Entry Level Customer Service Representative jobs include:
What job categories do people searching Entry Level Customer Service Representative jobs look for? The top searched job categories for Entry Level Customer Service Representative jobs are:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, and 66% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Entry Level Customer Service Representative

Entry Level Customer Service Representative

Social Status Solutions

Lawrenceville, GA • On-site

$38K - $48K/yr

Full-time

Posted 6 days ago

Job description

WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!
Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Entry Level Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you!
Entry Level Customer Service Representative Responsibilities:
  • Work directly with consumers to assess their needs and preferences to ensure customer satisfaction
  • Forge long-lasting relationships and trust with customer accounts through open and interactive communication
  • Generate sales leads and create potential business opportunities for the company
  • Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings
  • Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients' standards
  • Keep records of customer interactions, process customer accounts, and handle confidential customer information
  • Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner

Entry Level Customer Service Representative Qualifications:
  • Proven customer service or retail sales experience is preferred
  • A high school diploma or GED
  • Ability to multitask, prioritize and manage time effectively
  • Excellent communication and presentation skills
  • Passion for delivering excellent customer service
  • Ability to adapt and work alongside different characters, including customers and team members
  • Desire to have FUN and bring positive energy into the workplace

This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.
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