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Entry Level Customer Service Representative Jobs

$45K - $60K/yr

AGC Auto Glass & Car Care is seeking an enthusiastic Customer Service Representative to join our growing team. This is an excellent entry-level opportunity for individuals looking to build a ...

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.
More about Entry Level Customer Service Representative jobs

What cities are hiring for Entry Level Customer Service Representative jobs?

Cities with the most Entry Level Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Entry Level Customer Service Representative jobs?

States with the most job openings for Entry Level Customer Service Representative jobs include:

Infographic showing various Entry Level Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Entry Level

Resilient

Meridian, ID • On-site

$15.50 - $21/hr

Other

Posted 15 days ago


Job description

Are you looking for an entry-level customer service job where you can gain experience, develop professional skills, and grow your career?

We are hiring Entry-Level Customer Service Representatives to join our team. No previous customer service, sales, or marketing experience is required. We provide paid training, hands-on coaching, and ongoing support to help you succeed.

This is a great opportunity for recent graduates, career changers, college students, and individuals looking to start a career in customer service, marketing, sales, communications, or business development.

What You'll Do
  • Interact with customers in a friendly and professional manner.
  • Answer questions and provide information about products, services, and programs.
  • Create positive customer experiences through face-to-face communication.
  • Assist with promotional events, marketing campaigns, and community outreach.
  • Represent brands and organizations professionally.
  • Help meet customer service and campaign goals.
  • Work closely with a supportive, team-oriented group.
  • Participate in paid training and professional development.
No Experience Required

You don't need previous industry experience to apply. Our paid entry-level training program will help you develop the skills needed for success.

You'll gain experience in:

  • Customer service
  • Communication
  • Marketing
  • Sales
  • Public speaking
  • Teamwork
  • Leadership
  • Business development
What We're Looking For

We are looking for motivated, outgoing, dependable, and positive individuals who enjoy working with people.

Ideal candidates:

  • Have strong communication and interpersonal skills.
  • Are eager to learn and grow.
  • Work well in a team environment.
  • Have a professional attitude and strong work ethic.
  • Enjoy helping customers and interacting with people.

Previous experience in customer service, retail, hospitality, sales, fundraising, or marketing is helpful but not required.

What We Offer
  • Immediate entry-level opportunities
  • Paid training – no experience required
  • Full-time career opportunities
  • Hands-on customer service and marketing experience
  • Professional coaching and mentorship
  • Career development and leadership training
  • Advancement opportunities
  • Team-focused work environment
  • Performance-based incentives
Start Your Career Today

If you're searching for an entry-level customer service job with no experience required, paid training, and opportunities for growth, we want to hear from you.

Apply today for our Customer Service Representative position and start building valuable skills and real-world experience.