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Hourly Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Hourly Customer Service Representative information

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How much do hourly customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for hourly customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How many hours does an hourly customer service representative work?

Hourly customer service representatives typically work between 20 and 40 hours per week, with full-time roles often requiring 35 to 40 hours. Work schedules can include evenings, weekends, and holidays depending on the employer's hours of operation and staffing needs.

What cities are hiring for Hourly Customer Service Representative jobs?

Cities with the most Hourly Customer Service Representative job openings:

What are the most commonly searched types of Customer Service Representative jobs?

The most popular types of Customer Service Representative jobs are:

What states have the most Hourly Customer Service Representative jobs?

States with the most job openings for Hourly Customer Service Representative jobs include:

Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Hourly Customer Service Representative

Atlanta, GA • On-site

Georgia Department of Public Health (GA)
Health Care and Social Assistance • 1 - 5K employees
Learn more about Georgia Department of Public Health (GA)external

$18/hr

Full-time

Posted 8 days ago

Job description

Description We are Accepting Applications for the Following Position: Hourly Customer Service Representative 1 (10318) Founded in the 1920s and headquartered in Decatur, GA, the DeKalb Public Health works to protect, promote and improve the health and well-being of all DeKalb County residents. Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team.

For more information about our agency please visit dekalbhealth.net. ****** BI-LINGUAL Preferred (Spanish) ****** LOCATION: North Health Center DIVISION/DEPARTMENT: Clinical Services SALARY INFORMATION: $18.00 Hourly / Pay Grade TPW / Job Code T6002 Job Responsibilities Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. Analyzes problems, questions, issues, etc

and develops and reports recommendations for resolving them. Conducts research to compile information needed to generate reports, complete projects and accurately respond to questions and concerns. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public.

Researches and/or resolves program or client issues or questions May represent the manager in various matters. Receives additional training, as required, to gain full proficiency and experience in all areas. BI-LINGUAL Preferred (Spanish).

Minimum Qualifications High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required. PREFERRED QUALIFICATIONS: Previous experience in customer service, especially in a healthcare or public health setting, is highly valued. Experience with health insurance, medical billing, or patient support can be particularly relevant.

Strong verbal and written communication skills are essential. The ability to convey complex information clearly and empathetically is crucial. Familiarity with public health principles, policies, and programs can be important, especially if the role involves explaining health services or navigating public health systems.

Proficiency with data entry and other office technology is important. Experience with electronic health records (EHR) systems can be a plus. Strong problem-solving skills and the ability to handle difficult or sensitive situations with professionalism and empathy are important.

Understanding and respect for diverse populations and the ability to communicate effectively with individuals from various backgrounds. Accuracy in managing information, handling inquiries, and processing requests is crucial in maintaining the integrity of public health data and services. Ability to work well in a team environment and adapt to changing needs or priorities in a dynamic public health setting.

BI-LINGUAL Preferred (Spanish). Additional Information NOTE: Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email.

All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification.

We have the right to close any position at any time for any reason. Employment with the DeKalb Public Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification.

ALL APPLICANTS MUST APPLY FOR THIS POSITION & COMPLETE APPLICATION IN: "Career Opportunities" at at Job Opportunities | Locations: dekalb county | Sorted by Posting Date descending | JOB OPPORTUNITIES (governmentjobs.com) If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: jannise.gray1@dph.ga.gov. DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

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