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Hourly Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

South Charleston, WV · On-site

$13.75 - $18.75/hr

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning potential up to $55,000 a year. * Medical, dental, and vision insurance. * Company matched 401k.

Rewards for Customer Service Representative: * Competitive hourly pay plus bonus package, earning potential up to $55,000 a year. * Medical, dental, and vision insurance. * Company matched 401k.

Knowledge of Service Titan a plus! • Positive attitude and team-first mindset What we offer our CSR: • Competitive hourly pay - $16-20 an hour • Consistent schedule • Medical, dental, and ...

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How much do hourly customer service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hourly customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

What are some common challenges Hourly Customer Service Representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What are the key skills and qualifications needed to thrive as an Hourly Customer Service Representative, and why are they important?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What are Hourly Customer Service Representatives?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.

What job makes $10,000 a month without a degree?

An hourly customer service representative typically does not earn $10,000 a month without advanced skills or experience. High earnings in customer service roles usually require specialized knowledge, management responsibilities, or working for high-paying industries, and most entry-level positions pay significantly less. Achieving such income often involves additional income sources or career advancement beyond basic customer service roles.
More about Hourly Customer Service Representative jobs
What cities are hiring for Hourly Customer Service Representative jobs? Cities with the most Hourly Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
What states have the most Hourly Customer Service Representative jobs? States with the most job openings for Hourly Customer Service Representative jobs include:
Infographic showing various Hourly Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 40% Full Time, 48% Part Time, 2% Temporary, and 9% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist our customers and ensure they have a great experience with us. Do you want to work in a place where every day is a new opportunity to serve the community? Would you like to join a family-first company that is passionate about what they do? Are you looking to work with a great team of people? If so, please read on!
This CSR position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus. We provide excellent benefits, including medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses. If this sounds like the right HVAC sales opportunity for you, apply today!
ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING
Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.
We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)
As a Customer Service Representative (CSR), your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)
  • High school diploma or GED

Do you have excellent interpersonal and communication skills? Are you organized and detail-oriented? Can you work well with others? Do you prioritize your tasks and time effectively? Are you willing to go the extra mile to help our customers? Can you demonstrate professionalism and patience when dealing with stressful situations? If yes, you might just be perfect for this HVAC sales position!
ARE YOU READY TO JOIN OUR HVAC TEAM?
If you feel that you would be right for this Customer Service Representative (CSR) job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 76205