ZipRecruiter

Log In

1

Customer Service Representative Nyc Jobs (NOW HIRING)

City of New York

Customer Service Representative

Manhattan, NY · On-site

$17.50 - $23.75/hr

The NYC Department of Consumer and Worker Protection (DCWP) is the nation's leading municipal ... The Customer Service Representative is often the first point of contact for prospective and current ...

ACM

Customer Service Representative

Manhattan, NY · On-site

$60K - $67K/yr

Prestigious Computer Society is seeking a seasoned Customer Service Representative with a minimum ... This is a hybrid position, requiring three days per week in the organization's mid-town NYC office ...

City of New York

Customer Service Representative

Manhattan, NY · On-site

$17.50 - $23.75/hr

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily ... DCWP's Licensing Division is seeking a Customer Service Representative with strong customer service ...

next page

Showing results 1-20

All JobsCustomer Service Representative Nyc Jobs

Customer Service Representative Nyc information

See salary details

$9

$18

$26

How much do customer service representative nyc jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service representative nyc in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Nyc vs Call Center Agent?

AspectCustomer Service Representative NycCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; customer service experience preferred
Work EnvironmentOffice settings, retail locations, or remote work in NYCCall centers, often in a centralized location or remote
Industry UsageRetail, banking, healthcare, telecom in NYCTelecommunications, customer support centers nationwide
Search & Comparison IntentCustomer Service Representative Nyc vs Call Center Agent

While both roles involve assisting customers, Customer Service Representatives in NYC often handle in-person or multi-channel support within specific industries, whereas Call Center Agents primarily work over the phone in call centers. The credentials and work environments overlap significantly, but the setting and scope may differ based on location and employer.

More about Customer Service Representative Nyc jobs
What cities are hiring for Customer Service Representative Nyc jobs? Cities with the most Customer Service Representative Nyc job openings:
What states have the most Customer Service Representative Nyc jobs? States with the most job openings for Customer Service Representative Nyc jobs include:
What job categories do people searching Customer Service Representative Nyc jobs look for? The top searched job categories for Customer Service Representative Nyc jobs are:
Customer Service Representative Nyc jobs near you

Exemptions Customer Service Representative

New York City | Jobs

Remote

$16.50 - $22.25/hr

Other

Posted 5 days ago

Job description

Exemptions Customer Service Representative

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Property Exemptions Administration (PEA) oversees and executes property tax benefits for a diverse array of entities and individuals. PEA's core responsibilities encompass the examination, processing, and management of applications for exemptions and abatements. These benefits extend to commercial and industrial properties, residential multi-family construction, new one- to two-family construction, government entities, and non-profits, as well as renters and homeowners, including members of the clergy, seniors, people with disabilities, and veterans. PEA is committed to ensuring the accessibility of property tax benefits for all eligible constituents. PEA is seeking a highly motivated, highly organized and detail-oriented individual, to serve as Exemptions Customer Service Representative. Reporting to the Exemptions Customer Service Manager, duties and responsibilities will include, but are not limited to:

  • Review, research and respond to inquiries submitted via 311, e-mail, telephone and written correspondence.
  • Provide assistance to applicants, their representatives, advocates, property owners, managing agents and all constituents who visit the Assistance Centers including facilitating Language Line for non-English translations and other Assistance Center Coverage needs.
  • Respond to inquiries and provide information to program applicants, their representatives, advocates, elected officials, landlords, building & property owners or managing agents.
  • Track and report on productivity data.
  • Utilize/navigate computer applications, internal and external databases.
  • Interact with Property and other division staff to resolve inquiries.
  • Work with the Supervisor to collect and analyze customer service data (i.e. feedback from customer surveys, language line usage reports, etc).
  • Build and maintain a positive, collaborative working relationship with unit supervisors, divisions, agency management and support staff throughout the agency and with other City agencies.
  • Perform special or ad-hoc projects and related tasks.

Apply