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How much do customer service representative full training jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service representative full training in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Full Training vs Customer Support Specialist?

AspectCustomer Service Representative Full TrainingCustomer Support Specialist
CredentialsTypically no prior experience required; training providedOften requires some technical knowledge or experience
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or phone support
Industry UsageCustomer service across various industriesTech, software, or product-specific support
Search/Comparison IntentEntry-level customer service roles with trainingTechnical or product-specific support roles

Customer Service Representative Full Training focuses on providing comprehensive training for entry-level customer service roles across various industries, emphasizing communication and problem-solving skills. Customer Support Specialist typically involves technical knowledge and specialized support, often requiring prior experience or certifications. Both roles serve customer needs but differ in technical complexity and training requirements.

What is a Customer Service Representative with full training?

A Customer Service Representative (CSR) with full training is a professional who assists customers by answering questions, resolving issues, and providing information about products or services. Full training means the employer provides comprehensive guidance and education to new hires, covering company policies, communication skills, computer systems, and problem-solving techniques. This ensures that even those without prior experience can succeed in the role. CSRs typically work via phone, email, chat, or in-person, and are vital in creating positive customer experiences.

What does a typical training program look like for a Customer Service Representative, and how does it prepare me for success in the role?

A typical training program for a Customer Service Representative involves a combination of classroom instruction and hands-on practice, usually spanning several weeks. You'll learn about the company's products or services, customer interaction protocols, and the use of relevant software and communication tools. Role-playing scenarios and mentorship from experienced team members help you develop problem-solving and communication skills. This structured approach ensures you feel confident handling real customer inquiries and prepares you to thrive in a team-oriented, fast-paced environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is often required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills are vital for delivering excellent service, ensuring customer satisfaction, and maintaining a company's reputation.
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Customer Service Representative Full Training jobs near you
Customer Service Representative, Full or Part Time

Customer Service Representative, Full or Part Time

Circle K

Phoenix, AZ

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,303 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

What Circle K employees say

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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