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Hourly Customer Service Representative Jobs in Reno, NV

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Sparks, NV

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Carson City, NV · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Hourly Customer Service Representative information

See Reno, NV salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for hourly customer service representative in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How to get hired as an hourly customer service representative?

To get hired as an hourly customer service representative, candidates should have strong communication skills, a high school diploma or equivalent, and experience with customer service or related tools like CRM software. Applying through company websites or job boards, preparing a tailored resume, and demonstrating problem-solving abilities in interviews are key steps in the hiring process.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What are the typical work hours for an hourly customer service representative?

Hourly customer service representatives often work in shifts that include evenings, weekends, and holidays to provide 24/7 support. Typical schedules may range from part-time to full-time hours, with shifts commonly lasting 4 to 8 hours depending on the employer's needs and industry standards.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.
What are the most commonly searched types of Customer Service Representative jobs in Reno, NV? The most popular types of Customer Service Representative jobs in Reno, NV are:
What are popular job titles related to Hourly Customer Service Representative jobs in Reno, NV? For Hourly Customer Service Representative jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Hourly Customer Service Representative jobs? Cities near Reno, NV with the most Hourly Customer Service Representative job openings:
Infographic showing various Hourly Customer Service Representative job openings in Reno, NV as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

$19.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Community Choice Financial rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative

Rapid Cash

Sparks, NV 

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 


Compensation  

The hourly wage for the position is $19.70 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 


  • Connect with customers to cultivate lasting relationships that drive repeat business.  
  • Review, validate, and process customer transactions with accuracy.  
  • Maximize customer success by offering personalized financial services that fit their lifestyle.  
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. 
  • Build new business by completing daily call campaigns.  
  • Assist in customer account management and collections by accepting payments and managing customer appointments.  
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.  
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.  

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