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Seasonal Customer Service Representative Jobs (NOW HIRING)

Seastreak

Customer Service Rep (Seasonal)

Oak Bluffs, MA

$19.50 - $26.25/hr

Seasonal Customer Service Representative Seastreak, and its expanding fleet of High-Speed State of The Art Catamaran ferries, operates seasonally out of New Bedford with services to Martha's Vineyard ...

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How much do seasonal customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for seasonal customer service representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Customer Service Representative, and why are they important?

To thrive as a Seasonal Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and phone/email support tools is typically required. Patience, adaptability, and a positive attitude help individuals excel during busy periods and high-stress situations. These skills and qualities ensure customers receive efficient, friendly service, which is crucial for maintaining brand reputation during peak seasons.

How do Seasonal Customer Service Representatives typically manage high call volumes during peak periods?

Seasonal Customer Service Representatives often experience increased call volumes during busy times, such as holidays or promotional events. To manage these spikes, they use structured scripts, prioritize urgent inquiries, and rely on teamwork to ensure efficient coverage. Training and support from supervisors are usually provided to help new team members adapt quickly. Flexibility and strong multitasking skills are key to maintaining high-quality service under pressure.

What is the difference between Seasonal Customer Service Representative vs Customer Support Specialist?

AspectSeasonal Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; may require additional certifications in customer service or communication
Work EnvironmentRetail stores, call centers, or online platforms during peak seasonsCall centers, online support, or corporate offices year-round or as needed
Employer & Industry UsageRetail, e-commerce, hospitality during busy seasonsTechnology, finance, retail, and service industries
Search & Comparison IntentTemporary, seasonal roles with customer service focusOngoing or specialized customer support roles

While both roles involve assisting customers, Seasonal Customer Service Representatives work temporarily during peak seasons, often in retail or e-commerce, whereas Customer Support Specialists provide ongoing support, often in technical or specialized fields. The main difference lies in the duration and scope of employment.

What are seasonal customer service representatives?

Seasonal customer service representatives are temporary employees hired by companies to handle increased customer inquiries and support needs during busy periods, such as holidays or peak shopping seasons. They assist customers via phone, email, chat, or in-person, helping resolve issues, answer questions, and ensure a positive customer experience. These positions often require excellent communication skills, patience, and the ability to quickly learn about the company's products or services. Seasonal roles can be a great way to gain customer service experience and may sometimes lead to permanent employment opportunities.
More about Seasonal Customer Service Representative jobs
What cities are hiring for Seasonal Customer Service Representative jobs? Cities with the most Seasonal Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
Who are the top companies hiring for Seasonal Customer Service Representative jobs? The top employers for Seasonal Customer Service Representative jobs are:
What states have the most Seasonal Customer Service Representative jobs? States with the most job openings for Seasonal Customer Service Representative jobs include:
What job categories do people searching Seasonal Customer Service Representative jobs look for? The top searched job categories for Seasonal Customer Service Representative jobs are:
What are popular job titles related to Seasonal Customer Service Representative jobs? For Seasonal Customer Service Representative jobs, the most frequently searched job titles are:
Seasonal Customer Service Representative jobs near you
Infographic showing various Seasonal Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.
Seasonal Customer Service Representative

Seasonal Customer Service Representative

A. Duie Pyle, Inc.

Devens, MA • On-site

$15.50 - $20/hr

Full-time

Posted 10 days ago

A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

87th of 341 rated logistics

Job description

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

Start time: 8:00 AM; Monday-Friday

Position Summary: 

As a Seasonal Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general inquiries, resolving issues, and handling requests.

The responsibilities of the position include, but are not limited to:

  • Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges
  • Coordinating with internal departments as well as partners, delivery agents, brokers, and container stations to schedule shipments and handle customer issues
  • Scheduling delivery appointments and handle re-consignments
  • Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
  • Ensuring the accurate billing of shipments
  • Compiling and delivering custom reports; performing daily audits of reports
  • Documenting all customer interactions for follow up and record keeping purposes
  • Assisting customers with “My Pyle” registration and utilization of our web site
  • Meeting the standards for all Key Performance Indicators (Call Quality, Process Knowledge Assessment, Adherence to Schedule, “Make Busy” %, Contacts per Hour)

To be qualified for this position, you must possess the following:

  • Experience in a fast-paced work environment; strong attention to detail
  • Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
  • Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
  • Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays

The following skillsets are preferred, but not required:

  • Minimum 1 year of prior customer service experience

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What A. Duie Pyle employees say

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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924

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