ZipRecruiter

Log In

1

Hourly Customer Service Representative Jobs in Delaware

AlphaGraphics

Customer Service Representative

Bear, DE · On-site

$15.50 - $21/hr

Retail Customer Service Representative Perks and Benefits: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development More than ...

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Qnity Inc

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply ...

next page

Showing results 1-20

All JobsHourly Customer Service Representative JobsHourly Customer Service Representative Jobs in Delaware

Hourly Customer Service Representative information

See Delaware salary details

$9

$18

$26

How much do hourly customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for hourly customer service representative in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Hourly Customer Service Representative vs Part-Time Customer Support Agent?

AspectHourly Customer Service RepresentativePart-Time Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online platforms
Employer UsageBusinesses needing customer support on an hourly basisCompanies offering part-time customer support roles
Search IntentCompare hourly customer service roles with similar positionsFind part-time customer support jobs similar to hourly roles

Both roles typically require similar credentials and work in customer service environments. The main difference lies in the employment structure: 'Hourly Customer Service Representative' emphasizes hourly pay, often with more flexible scheduling, while 'Part-Time Customer Support Agent' highlights the employment status as part-time, which may include varied hours and responsibilities.

How to get hired as an hourly customer service representative?

To get hired as an hourly customer service representative, candidates should have strong communication skills, a high school diploma or equivalent, and experience with customer service or related tools like CRM software. Applying through company websites or job boards, preparing a tailored resume, and demonstrating problem-solving abilities in interviews are key steps in the hiring process.

What are some common challenges hourly customer service representatives face, and how can they be managed?

Hourly Customer Service Representatives often handle high call volumes and may encounter difficult or frustrated customers. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Many employers provide training and scripts to guide responses, and team leads are typically available to offer support in complex situations. Building resilience and seeking feedback from supervisors can also help representatives continuously improve and reduce stress on the job.

What are the typical work hours for an hourly customer service representative?

Hourly customer service representatives often work in shifts that include evenings, weekends, and holidays to provide 24/7 support. Typical schedules may range from part-time to full-time hours, with shifts commonly lasting 4 to 8 hours depending on the employer's needs and industry standards.

What are the key skills and qualifications needed to thrive as an hourly customer service representative?

To thrive as an Hourly Customer Service Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer needs. These skills ensure efficient, positive customer interactions and contribute to overall customer satisfaction and loyalty.

What is an hourly customer service representative?

Hourly Customer Service Representatives are employees who assist customers with inquiries, complaints, and support issues, typically working on an hourly wage rather than a salaried basis. They may work in call centers, retail environments, or remotely, handling phone calls, emails, chats, or in-person interactions. Their primary goal is to ensure customer satisfaction by providing accurate information, resolving problems, and maintaining a positive company image. The role often requires excellent communication skills, patience, and problem-solving abilities.
What are the most commonly searched types of Customer Service Representative jobs in Delaware? The most popular types of Customer Service Representative jobs in Delaware are:
What are popular job titles related to Hourly Customer Service Representative jobs in Delaware? For Hourly Customer Service Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Hourly Customer Service Representative jobs in Delaware look for? The top searched job categories for Hourly Customer Service Representative jobs in Delaware are:
What cities in Delaware are hiring for Hourly Customer Service Representative jobs? Cities in Delaware with the most Hourly Customer Service Representative job openings:
Hourly Customer Service Representative jobs near you
Infographic showing various Hourly Customer Service Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Representative

AlphaGraphics

Bear, DE • On-site

$15.50 - $21/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Our tight-knit team in AlphaGraphics - US816 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Retail Customer Service Representative Perks and Benefits:

Competitive Compensation

Flexible Scheduling

Hard work, collaboration, humanity, fun, and laughter

Career path development

More than anything, we’re looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

Retail Customer Service Representative (CSR) Daily Tasks:

Serve as the primary internal representative of the organization.

Convey to the customer our expertise in products, services, and capabilities.

Serve as an external key educator to our community and customers.

Communicate customer requirements to the support team in accordance with company policies and procedures.

Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Attract potential customers by answering product and service questions and suggesting information about other products and services.

Retail Customer Service Representative (CSR) Role Qualifications:

Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.

Ability to effectively build relationships with customers and teammates.

Strong written and verbal communication skills.

Desire to continuously look for ways to help people.

Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.

Apply today!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Apply