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Customer Service Representative Evening Jobs in Delaware

Varite

Customer Service Representative

Wilmington, DE

$20 - $23.94/hr

VARITE is looking for qualified Associate Customer Service Representative in Wilmington, DE. WHAT THE CLIENT DOES? A premier pure-play technology solutions providers to the semiconductor and ...

Sharpened Image

Customer Service Representative

Dover, DE

$12.75 - $17.25/hr

Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned. * Assists customers with the account opening process. * Accurately explains ...

Johnson Service Group

Be Seen First

Customer Service Representative

Wilmington, DE · On-site

$24/hr

Proven proficiency as a Customer Service Representative with experience beyond call centers or retail * Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience ...

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Customer Service Representative Evening information

See Delaware salary details

$8

$21

$40

How much do customer service representative evening jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer service representative evening in Delaware is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $26.11 per hour, depending on experience, location, and employer.

What are the unique challenges of working as a Customer Service Representative during evening shifts?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are Customer Service Representative Evening positions?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Delaware? The most popular types of Customer Service Representative jobs in Delaware are:
Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Delaware as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,922 per year, or $21.1 per hour.
Customer Service Representative

Customer Service Representative

Sharpened Image, Inc.

Dover, DE • On-site

$16 - $21.75/hr

Temporary

Posted 27 days ago

Job description

My Account
Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title: Customer Service Representative ID: 1203 Job Type: Temporary Location: Dover, DE Posting Date: 01/14/2026
Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Assists customers with the account opening process.

Accurately explains the terms/conditions and policies/procedures relating to the account.

Processes account payments, perform cash out process at end of shift

Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.

Performs account maintenance, including account changes, adjustments, and statement requests.

Contacts customers for additional account information.

Assists in problem correspondence as required.

Prepares reports including CSR Daily Activity report and cash out report.

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