ZipRecruiter

Log In

2

Entry Level Customer Service Representative Jobs in Columbia, SC

next page

Showing results 1-20

All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Columbia, SC

Entry Level Customer Service Representative information

See Columbia, SC salary details

$9

$17

$24

How much do entry level customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level customer service representative in Columbia, SC is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Columbia, SC?

The most popular types of Customer Service Representative jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Entry Level Customer Service Representative jobs?

Cities near Columbia, SC with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Columbia, SC as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,171 per year, or $17.4 per hour.

Customer Service Representative

Americash Loans of South Carolina LLC

Columbia, SC

$16.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Description


AmeriCash Loans | Columbia, SC | Full-Time


Start your career in financial services (no experience required)

AmeriCash Loans is hiring an entry-level Customer Service Representative to be the first friendly face our customers see when they walk through our doors. If you're outgoing, detail-oriented, and looking for a role where hard work is actually rewarded, we want to meet you.


About AmeriCash Loans

AmeriCash Loans is a consumer lending company serving customers across Wisconsin, Missouri, and South Carolina. We help everyday people get access to the credit they need, with a focus on fast, respectful, in-person service. As we grow, we're looking for people who want to grow with us.

About the Role

As a Customer Service Representative, you'll work directly with customers in our branch, processing loan applications from start to finish. You'll be the person who makes a sometimes-stressful process feel simple and human, walking customers through the process, answering questions, and making sure every visit is a good one. This is a hands-on, people-facing role with real room to advance.


What You'll Do

  • Greet customers and guide them through the loan application process in person
  • Collect, review, and process required documentation accurately
  • Explain loan terms and answer customer questions clearly and honestly
  • Handle cash transactions and maintain accurate records
  • Maintain customer files and follow all compliance procedures
  • Build relationships that keep customers coming back

What We're Looking For

Required:

  • High school diploma or equivalent
  • Strong communication and people skills
  • Comfort with basic computer use and data entry
  • Ability to accurately handle cash and financial transactions
  • Reliable, punctual, and detail-oriented

Preferred (not required):

  • Prior customer service, retail, or cash-handling experience
  • Bilingual (Spanish/English) a plus

Pay & Benefits

  • $16.75/hour, plus a monthly performance bonus opportunity
  • Merit increases based on performance-this isn't a role where you top out on day one
  • Promote-from-within culture- many of our leaders started in this exact role
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Generous PTO that starts building on your first day

Apply