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Entry Level Customer Service Representative Jobs in Alabama

TempToFT Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a ...

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Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday ...

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Bessemer, AL · On-site

$14.25 - $19.50/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional ...

The Customer Service Representative opportunity is a full-time entry-level position! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional ...

Customer Service Representative

Scottsboro, AL · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Decatur, AL · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a part time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Huntsville, AL · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Athens, AL · On-site

$13.50 - $18.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Customer Service Representative

Homewood, AL · On-site

$16 - $21.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

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Entry Level Customer Service Representative information

See Alabama salary details

$8

$17

$24

How much do entry level customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service representative in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Alabama?

The most popular types of Customer Service Representative jobs in Alabama are:

What cities in Alabama are hiring for Entry Level Customer Service Representative jobs?

Cities in Alabama with the most Entry Level Customer Service Representative job openings:

Infographic showing various Entry Level Customer Service Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Representative

Long's

Saraland, AL • On-site

$15.48/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Saraland, AL
Order: 27285
Order Type : TempToFT
Customer Service Representative - Saraland, AL
Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a Monday-Friday, 8:00 AM-5:00 PM schedule.
Starting Pay: $15.48/hour
Responsibilities:
• Take customer orders by phone, email, fax, and mail
• Enter orders accurately and ensure they are processed in a timely manner
• Handle a high volume of inbound calls, approximately 120-150 per day
• Provide pricing, product, and delivery information
• Monitor orders and confirm shipments occur within 24-48 hours
• Respond to customer questions and resolve issues professionally
• Communicate with internal departments and sales representatives to keep customer information updated
• Verify account information and check product availability
• Perform basic measurement and pricing conversions
• Maintain organized records and paperwork
Requirements:
• High school diploma or equivalent
• Minimum typing speed of 30 words per minute, testing required
• Strong communication and customer service skills
• Good math, problem-solving, and decision-making abilities
• Professional phone manner and positive attitude
• Ability to work independently and as part of a team
Benefits include:
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Flexible schedule
• On-the-job training