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Entry Level Customer Service Representative Jobs in Alabama

QCHI

Customer Service Representative

Scottsboro, AL · On-site

$15/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Sylacauga, AL · On-site

$13/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Athens, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Huntsville, AL · On-site

$15/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Alabama

Entry Level Customer Service Representative information

See Alabama salary details

$8

$17

$24

How much do entry level customer service representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level customer service representative in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Alabama? The most popular types of Customer Service Representative jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Customer Service Representative jobs? Cities in Alabama with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,438 per year, or $17 per hour.
Customer Service Representative

Customer Service Representative

K&R Staffing HR Consulting LLC

Saraland, AL • On-site

$13.50 - $18.50/hr

Full-time

Posted 29 days ago

Job description

\n <\/head>\n \n

Entry\-Level | Full\-Time<\/span><\/span><\/b>
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We are hiring an entry\-level Customer Service Representative for a fast\-paced office environment. This position is ideal for someone with strong communication skills, excellent phone etiquette, and the ability to handle a high volume of incoming calls while providing outstanding customer support.<\/span><\/span>
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\n The ideal candidate is friendly, dependable, detail\-oriented, and comfortable multitasking between phones, customer questions, order processing, and data entry.<\/span><\/span>
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  • Answer a high volume of inbound customer calls professionally and efficiently<\/span><\/span><\/span>
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  • Assist customers with questions regarding products, orders, and services<\/span><\/span><\/span>
    <\/li>
  • Process customer orders accurately and timely<\/span><\/span><\/span>
    <\/li>
  • Enter and update customer information in company systems<\/span><\/span><\/span>
    <\/li>
  • Resolve customer concerns while maintaining professionalism and positive customer relations<\/span><\/span><\/span>
    <\/li>
  • Provide excellent customer service and support in a fast\-paced environment<\/span><\/span><\/span>
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  • Maintain accurate records and documentation<\/span><\/span><\/span>
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  • Communicate effectively with customers and team members<\/span><\/span><\/span>
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    Requirements<\/h3>\n
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    • Previous customer service experience is a plus but not required<\/span><\/span>
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    • Strong communication and phone skills<\/span><\/span>
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    • Friendly, positive, and professional demeanor<\/span><\/span>
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    • Comfortable handling heavy call volume throughout the day<\/span><\/span>
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    • Basic computer knowledge and data entry skills<\/span><\/span>
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    • Typing speed of at least 35 words per minute<\/span><\/span>
      <\/li>\n
    • Strong attention to detail and ability to multitask<\/span><\/span>
      <\/li>\n
    • Professional attitude and dependable attendance<\/span><\/span>
      <\/li>\n <\/ul>Ideal Candidate<\/span><\/span>
      <\/h3>

      The ideal candidate is dependable, organized, customer\-focused, and able to remain calm and professional while assisting customers in a busy environment.<\/span><\/span>
      <\/p>\n

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    • Apply