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Entry Level Customer Service Representative Jobs in Seattle, WA

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for entry level customer service representative in Seattle, WA is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Seattle, WA? The most popular types of Customer Service Representative jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Entry Level Customer Service Representative jobs? Cities near Seattle, WA with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Seattle, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $44,519 per year, or $21.4 per hour.

Entry Level CSR - Customer Service and Sales Representative

Pharaohs Consulting Inc

Seattle, WA • On-site

$800 - $1.2K/wk

Full-time

Re-posted 7 days ago

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Job description

Full-Time | Entry-Level CSR – Customer Service & Sales Representative
Launch Your Career. Build Real Growth.

PCI Consulting – Seattle, WA
Weekly Pay Range: $1,000–$2,000

At PCI, we believe in creating opportunities that lead to real career momentum. We're actively hiring motivated, people-focused individuals to join our team as an Entry-Level Customer Service & Sales Representative in Seattle, Washington.

If you're ready to develop valuable professional skills and grow your career, this role offers hands-on experience, paid training, and a clear performance-based path into leadership.

We specialize in in-store promotional campaigns and telecom brand activations, working face-to-face with customers in retail environments. No prior experience is required—we invest in training, mentorship, and long-term development.

What You'll Be Doing

  • Represent nationally recognized telecom brands in retail locations
  • Engage customers through face-to-face interactions and product education
  • Support in-store promotions, campaigns, and brand rollouts
  • Help customers find solutions that fit their needs
  • Work toward individual and team sales goals
  • Build leadership skills through structured management training

What We're Looking For

  • Strong communication skills and a confident, outgoing personality
  • Positive attitude and team-first mindset
  • Coachable individuals eager to learn and grow
  • Self-motivated and goal-driven
  • Must be 18+ and authorized to work in the U.S.

What We Offer

  • W2 Role
  • Weekly pay (guaranteed)
  • Commissions and Bonuses
  • Performance-based promotions into leadership and management
  • Ongoing training in sales, marketing, leadership, and business development
  • Travel opportunities for conferences and networking events
  • Fun, energetic, and supportive team culture
  • A clearly defined career path from entry-level to upper management

This Role Is Ideal For Those Interested In

  • Sales & Marketing
  • Business Development
  • Brand Management
  • Leadership & Team Management
  • Long-term career growth—not just another job

Develop New Skills. Advance Your Career. Build Your Future.

Apply today and start building your career with PCI, where we don't just develop sales professionals—we build future leaders.

Company Description

At the core of our business, we believe in the power of people. We are a results-driven firm specializing in helping businesses grow by building customers relationships that are meant to last. Our team is passionate about developing the next generation of leaders by fostering a culture of discipline, growth, and high performance. We work with ambitious individuals and organizations to create opportunities, achieve results, and set the standard for success in every aspect of our work.