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Associate Customer Service Representative Jobs in Seattle, WA

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

Job Overview Customer Service Representatives are responsible for assisting all customer segments ... Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary ...

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Customer Service Representative

Federal Way, WA ยท On-site

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Johnson Service Group is looking for a Customer Service Rep with 1-4 years' experience working in ... Assists assigned sales associates with miscellaneous clerical or research tasks. * Work with other ...

Customer Service Rep

Everett, WA ยท On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to ...

Customer Service Rep

Everett, WA ยท On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to ...

Customer Service Rep

Everett, WA ยท On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to ...

Customer Service Rep

Federal Way, WA ยท On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Johnson Service Group is looking for a Customer Service Rep with 1-4 years' experience working in ... Assists assigned sales associates with miscellaneous clerical or research tasks. * Work with other ...

New

Customer Service Rep.

Mountlake Terrace, WA ยท On-site

$27 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative (CSR) Fischer Services | Join a Team That Truly Cares At Fischer Services, we know that when a customer calls us, it's usually because something isn't working the way ...

New

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

Customer Service Representative Inspired by faith. Driven by innovation. Powered by humankindness ... Six (6) months customer service or medical setting experience or Associate degree * Professional ...

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Kent, WA ยท On-site

$18.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Kent, WA ยท On-site

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Seattle, WA ยท On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Showing results 1-20

Associate Customer Service Representative information

See Seattle, WA salary details

$10

$19

$31

How much do associate customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for associate customer service representative in Seattle, WA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.97 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Seattle, WA?

The most popular types of Customer Service Representative jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Associate Customer Service Representative jobs?

Cities near Seattle, WA with the most Associate Customer Service Representative job openings:

Infographic showing various Associate Customer Service Representative job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,726 per year, or $19.6 per hour.

Associate Customer Service Representative

California Water Service Group

Puyallup, WA โ€ข On-site

$22.50/hr

Other

Posted 13 days ago


Job description

Associate Customer Service Representative

California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core valuesโ€”integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenshipโ€”and is reflected in our recognition as a Top Workplaceยฎ, a Great Place to Workยฎ, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.

The Associate Customer Service Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in Puyallup, WA.

Essential Functions:
  • Accurately balance and complete a daily cash report
  • Takes customer orders and provides high-quality customer service as necessary
  • Assists customers in person and by phone, addressing questions regarding billing, payments, conservation, and water quality
  • Enters data into the computer as required with speed and accuracy
  • Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
  • Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
  • Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
  • Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
  • Updates customer accounts as needed
  • Corresponds with customers regarding metered billing status
  • Scans and saves service orders files customer and system service orders
  • Participates in the Company's Continuous Improvement Process
  • Performs work on-site in the assigned office location
  • Performs other similar duties as assigned
Required Knowledge, Skills, and Abilities:
  • Account skills for compiling adjustments and completing deposits
  • Fast and accurate data entry skills
  • Proficient with Outlook, Microsoft Word and Excel
  • Proficiency required in handling and balancing cash
  • Knowledge of English usage, spelling, grammar, and punctuation
  • Knowledge of office methods and equipment, including filing systems
  • Knowledge of principles and practices of customer service
  • Ability to operate a personal computer and other office equipment
  • Ability to manage multiple tasks accurately and with good humor
  • Ability to take initiative to address and resolve problems
Minimum Qualifications:
  • High school diploma or GED
  • Five years of customer service experience in an administrative or clerical capacity
  • Excellent customer service skills with a pleasant and professional manner
  • Must be available to work extended hours as required for customer needs
  • Valid State Driver's License

Salary Range: $22.50 - $ 37.40

Deadline to submit resume is Monday, August 17, 2026.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.