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Virtual Customer Service Representative Jobs in Seattle, WA

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Retail Management Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

RMI is hiring at our truckstop in Fife for a part-time Customer Service Representative, Monday - Friday, 6pm - 10pm. Applications without previous work history will not be considered. RMI is a retail ...

U-Haul

Customer Service Representative

Bothell, WA · On-site

$21.65 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Mr. Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Mr.Handyman

Customer Service Representative

Bellevue, WA

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

Emish Market

Customer Service Representative

Fife, WA · On-site

$20 - $22/hr

We are currently hiring a Customer Service Representative (CSR) to join our front-of-house team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced retail and ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Seattle, WA

Virtual Customer Service Representative information

See Seattle, WA salary details

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How much do virtual customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service representative in Seattle, WA is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.80 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Seattle, WA? The most popular types of Customer Service Representative jobs in Seattle, WA are:
What are popular job titles related to Virtual Customer Service Representative jobs in Seattle, WA? For Virtual Customer Service Representative jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Seattle, WA look for? The top searched job categories for Virtual Customer Service Representative jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Virtual Customer Service Representative jobs? Cities near Seattle, WA with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,520 per year, or $21.4 per hour.

Customer Service Representative

GAIA FLOORING INC

Kent, WA • On-site

$20 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

Customer Service Representative

As a fresh face in the flooring world, Gaia is building a brand that our customers and end users can be satisfied with. As a Customer Service Rep, you will often provide the first impression of Gaia to our customers and business partners. You will be answering phones and helping individuals who come to our office to pick up materials. Ultimately, we’re seeking a Customer Service Rep that demonstrates a strong work-ethic, punctuality, and reliability. Strong communication and teamwork will be vital in this role.

Schedule: Monday - Friday, 8 am to 4:30 pm
Location: 26609 79th Ave S, Kent WA 98032
Pay Rate: $20 - $24 hourly

Responsibilities:

  • Greet and engage clients with a positive demeanor when they’re Will Calling materials
  • Answer phone calls while providing excellent customer service
  • Respond to email inquiries in a timely fashion
  • Conduct stock checks, order placements, and send confirmations
  • Perform data entry and up keep on daily logs
  • Follow up with clients on open orders and cancellations of unneeded orders
  • Schedule delivery routes efficiently and confirm deliveries
  • Assist the outside sales team by providing general information about products and services to clients and potential dealers
  • Have open communication with management to remain updated on new products, policies, and services
  • Perform other duties as assigned.

Requirements:

  • High School Diploma
  • Customer Service Experience (At least 1 year)
  • Knowledge of the Google Suite and MS Office Suite
  • General computer and virtual skills
  • Excellent written and verbal communication skills
  • Great time management skills with the ability to prioritize work
  • Strong organizational skills
  • US Work Authorization

Benefits:

  • Paid Time Off
  • Paid Holidays
  • Health and Dental Benefits
  • 401k