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Virtual Customer Service Representative Jobs in Renton, WA

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health ...

Adecco US, Inc.

Customer Service Rep

Kent, WA · On-site

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

Adecco

Customer Service Rep

Kent, WA · On-site

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

Retail Management Inc

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

Ernie's Truckstop in Kent is looking for Full time Customer Service Representatives for the following shifts, including weekends: * 6am - 2pm * 11am - 7pm * 2pm - 10pm Full time employees receive PTO ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer ...

Mr.Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Renton, WA

Virtual Customer Service Representative information

See Renton, WA salary details

$11

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$30

How much do virtual customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual customer service representative in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Renton, WA?

The most popular types of Customer Service Representative jobs in Renton, WA are:

What are popular job titles related to Virtual Customer Service Representative jobs in Renton, WA?

For Virtual Customer Service Representative jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Renton, WA look for?

The top searched job categories for Virtual Customer Service Representative jobs in Renton, WA are:

What cities near Renton, WA are hiring for Virtual Customer Service Representative jobs?

Cities near Renton, WA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Representative

Lynnwood, WA

Ballard Natural Gas Service
Personal Services • 11 - 50 employees
Learn more about Ballard Natural Gas Serviceexternal

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Customer Service Representative (CSR)

Ballard Natural Gas and Home Services 

Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036

$25–$29/hr. + bonus potential  

Full Benefits | Growth Opportunity | High-Energy Team Environment

Ballard Natural Gas and Home Services is growing, and we are looking for a high-performing Customer Service Representative who thrives in a fast-paced environment, communicates confidently on the phone, and knows how to turn conversations into booked opportunities.

Experience in the home service industry, trades, or Service Titan is highly preferred.

Schedule

  • Full-time in office position
  • Hours: 8:00 AM – 5:00 PM
  • Training schedule: Monday–Friday
  • Standard schedule Tuesday–Saturday

Compensation & Benefits

  • $25–$29 per hour 
  • Additional bonus and Commission opportunities
  • Full Benefits Package including:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401(k)
    • PTO
    • Paid Holidays

What You'll Do

  • Handle high-volume inbound customer calls
  • Make outbound calls for follow-up, membership renewals, unsold estimates, scheduling, and lead generation
  • Book service calls and maximize conversion opportunities
  • Deliver exceptional customer service on every interaction
  • Work closely with dispatch and operations teams
  • Accurately enter customer information and notes into ServiceTitan
  • Help drive revenue through strong phone and sales skills
  • Maintain professionalism and urgency during busy seasons

What We're Looking For

  • Previous CSR, call center, dispatch, or phone sales experience
  • Home service/trades industry experience strongly preferred
  • Service Titan experience is a major plus
  • Strong communication and phone sales ability
  • Ability to multitask in a fast-paced environment
  • Positive attitude with strong customer service skills
  • Reliable, punctual, and team-oriented
  • Comfortable handling both inbound and outbound calls
  • Strong typing and computer skills

Ideal Candidate

You are someone who:

  • Enjoys talking to customers
  • Can confidently ask for the appointment and close calls
  • Stays calm under pressure
  • Understands urgency and customer experience
  • Wants to earn more through performance incentives
  • Takes pride in being dependable and professional

If you are looking for a company that rewards hard work, and provides long-term career growth, we would love to talk with you.