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Virtual Customer Service Representative Jobs Near Me

dbi

Customer Service Representative

Columbus, OH

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

ODW Logistics

Customer Service Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

The CSR works directly with the warehouse leadership team, employees and customers. The Warehouse Customer Service Representative (CSR) handles all administrative duties relating to the receiving ...

XPO

Customer Service Representative

Columbus, OH

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Hired by Matrix

Customer Service Representative

Columbus, OH · On-site

$15 - $20.25/hr

If so, our client is hiring a Customer Service Representative. Position Type: * Contract * On-site Required: * 1 year of customer service, sales, or call center experience * Ability to contribute in ...

ODW Logistics

Customer Service Representative

Groveport, OH · On-site

$15.50 - $21/hr

The CSR works directly with the warehouse leadership team, employees and customers. Essential Responsibilities * Process and monitor shipping and receiving transactions and documentation (e.g ...

XPO Logistics

Customer Service Representative

Columbus, OH · On-site

$22.10 - $25.42/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Brenntag AG

Customer Service Representative

Hebron, OH · On-site

$14.75 - $20/hr

Customer Service Representative The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position ...

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How much do virtual customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Virtual Customer Service Representative jobs near you
A map of the United States highlighting the number of Virtual Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Virtual Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative

dbi

Columbus, OH

$15.50 - $21/hr

Full-time

Re-posted 3 days ago

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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