1

Virtual Customer Service Jobs in Seattle, WA (NOW HIRING)

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Ruston, WA · On-site

$18.25 - $24.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health ...

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of shipments. * Processes paperwork and signatures of shipments. * Operates forklift, and tasks assigned in a ...

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

next page

Showing results 1-20

Virtual Customer Service information

See Seattle, WA salary details

$11

$19

$29

How much do virtual customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for virtual customer service in Seattle, WA is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Seattle, WA?

The most popular types of Customer Service jobs in Seattle, WA are:

What are popular job titles related to Virtual Customer Service jobs in Seattle, WA?

For Virtual Customer Service jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Seattle, WA look for?

The top searched job categories for Virtual Customer Service jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Virtual Customer Service jobs?

Cities near Seattle, WA with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,208 per year, or $19.3 per hour.

**TPU Virtual Apprenticeship Expo 2026**

Tacoma, WA • On-site


City of Tacoma
Public Administration • 1 - 5K employees

8.9

Company rating: 8.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

121st of 849 rated public administrative organizations

Great coworkers

People enjoy working here

Good employer


Full-time

Posted 6 days ago


Job description

Position Description ARE YOU INTERESTED IN AN APPRENTICESHIP AT TACOMA PUBLIC UTILITIES. JOIN US IN A NON-FORMAL *VIRTUAL* SETTING TO: Hear from leaders within Tacoma Public Utilities Discuss a career within a trade Learn about career advancement Hear first-hand accounts of what it's like working as apprentice and journey-level workers Understand our hiring process, salaries and benefits Ask questions in a safe, open environment What apprenticeship opportunities are at Tacoma Public Utilities. Line Electrician Wire Electrician Meter and Relay Technician Electrical Trainee Systems Power Dispatcher Water Utility Worker Railway Conductor **Tacoma Rail is launching a brand-new Apprenticeship Program designed to open doors for those interested in building a career in the industry.

This program will provide hands-on training, valuable experience, and a pathway to long-term opportunities. More details will be shared soon-stay tuned for updates. If you are interested in attending this event (VIRTUAL ONLY) please click the Apply button in the top right corner.

Then complete the form to register. This event will be taking place on Wednesday, September 9, 2026, from 4:30-6:30PM. Below is our agenda of the event: 4:30-4:40PM Welcome to TPU Apprenticeship Expo 4:40-5:20PM Overview of apprenticeship offerings at Tacoma Public Utilities 5:20-5:40PM Human Resources Preview 5:40-6:20PM Q&A Panel 6:20-6:30PM Closing REASONS TO PURSUE A CAREER IN THE TRADES: Interesting: Trades provide the option to work with your hands in a fast-paced environment in a job that can vary daily and add a challenging element.

Less Time in School: The path to working in the trades can be a shorter than other career paths but with salaries comparable to jobs that require a four-year degree. This can mean less time in school (or none) and less student loan debt. Advancement Opportunity: There are opportunities in the trade industry for upward mobility.

While some jobs have less room for advancement than others, there are often many opportunities for senior positions, cross training, management, and supervisory positions in many skilled trade occupations. Selection Process & Supplemental Information Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail.

As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We own and operate over $1 billion of assets that provide high-quality water to more than 320,000 direct service customers throughout Pierce and King counties.

Our mission is to provide clean, reliable water now and in the future. Tacoma Rail has three divisions that combine to move more than 20 million feet of rail equipment over 43 miles of track; 20 million feet is roughly the distance from Tacoma to Chicago and back. That makes Tacoma Rail one of the largest short line railroads in the country and a powerful factor in the economic growth and progress of Tacoma.



What City Of Tacoma employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom