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Virtual Customer Service Jobs in Bothell, WA (NOW HIRING)

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Virtual Customer Service information

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$11

$18

$29

How much do virtual customer service jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for virtual customer service in Bothell, WA is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-level roles such as senior sales executives, investment bankers, or specialized consultants can earn $3,000 or more per day, often through commissions, bonuses, or project-based pay. These positions typically require extensive experience, advanced skills, and sometimes certifications, and they may involve high-pressure environments or client-facing responsibilities.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a virtual customer service job?

A virtual customer service job involves providing support to customers remotely, often through phone, email, or live chat platforms. It requires strong communication skills, familiarity with customer service software, and the ability to work independently from a home or remote location.

How can I make $2000 a week working from home?

A virtual customer service representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and gaining experience or specialized skills such as technical support or multilingual communication. High earnings may also depend on the company, commission structures, and the ability to handle high call volumes efficiently. Building a strong skill set, reliable internet, and a dedicated workspace are essential for maximizing income in this role.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to use customer service tools like chat and phone systems.
What are the most commonly searched types of Customer Service jobs in Bothell, WA? The most popular types of Customer Service jobs in Bothell, WA are:
What are popular job titles related to Virtual Customer Service jobs in Bothell, WA? For Virtual Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Bothell, WA look for? The top searched job categories for Virtual Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Virtual Customer Service jobs? Cities near Bothell, WA with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Bothell, WA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,497 per year, or $19 per hour.
Customer Care Representative

Customer Care Representative

Spartan Investment Group

Lake Stevens, WA • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company
At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors, providing an opportunity to grow for our partners, and creating lasting wealth for everyone with whom we conduct business.
We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022, we were listed as #40 on the top 100 self-storage operators list.
Mission
The mission of the Customer Care Representative is to deliver an exceptional virtual customer experience while driving sales, occupancy, and revenue growth across our portfolio of self-storage facilities. Leveraging StoreEase's Virtual Management Operating System (VMOS) and CRM technology, this role guides customers from initial inquiry through move-in, builds lasting customer relationships, and supports efficient virtual operations that contribute to the success of each property.
Outcomes
  • Sales Conversion & Targets - Convert inbound and outbound leads into rentals, achieving or exceeding monthly and quarterly sales targets while maintaining 90%+ occupancy portfolio-wide.
  • Revenue Optimization - Achieve at least 80% enrollment in Protection Plans and Auto-Pay through effective sales pitches, education, and follow-up strategies.
  • Customer Experience - Deliver a professional, solution-oriented experience across all virtual communication channels while maintaining strong customer satisfaction and a 4.5+ Google Review rating.
  • Lead & Customer Lifecycle Management - Manage the customer journey from initial inquiry through move-in, conducting timely follow-up via phone, email, and text, achieving at least 78% conversion from qualified follow-up leads into rentals.
  • Tenant Support & Retention - Provide timely, professional assistance to existing customers by resolving account questions, payment inquiries, access issues, and service requests while maintaining high customer satisfaction and encouraging long-term retention.
  • CRM Accuracy & Reporting - Maintain complete and accurate CRM records for 100% of customer interactions, leads, and conversions, generating weekly pipeline and performance reports.
  • Cross-Functional Collaboration - Communicate recurring customer concerns, lead trends, operational issues, and market feedback with Operations, Marketing, and Facility teams to improve customer experience, support occupancy growth, and enhance operational effectiveness.
  • Operational Excellence - Use StoreEase technology to monitor facilities, review access logs, oversee security systems, and promptly identify and escalate maintenance, cleanliness, or operational concerns, achieving 100% compliance with safety and operational standards.
Competencies
  • Customer Relationship Management - Builds trust quickly through active listening, empathy, and clear communication, creating positive customer experiences that inspire confidence and loyalty.
  • Sales Orientation - Motivated by achieving goals, confidently identifies customer needs, overcomes objections, and creates value through consultative selling.
  • Problem-Solving - Quickly assesses situations, handles objections, and adapts solutions to resolve customer concerns.
  • Technical Proficiency - Quickly adopts new technology, navigates CRM and property management tools with ease, and ensures data accuracy.
  • Organizational Effectiveness - Manages priorities and high call volumes efficiently, staying consistent and reliable in meeting commitments and deadlines.
  • Adaptability - Adjusts quickly to changing priorities, new technology, and evolving customer needs while maintaining high performance.
Qualifications
  • 2+ years of experience in sales, call center, or customer service roles.
  • Proficiency with CRM systems' prior experience with StorEdge or VMOS a plus.
  • Prior experience in self-storage or property management preferred.
  • High school diploma or equivalent required; college coursework in business or related field preferred.
Compensation & Benefits
  • Competitive Full Time Hourly Rate: $23- $25per hour.
  • Monthly bonus opportunities.
  • Employee discounts.
  • Comprehensive benefits including 401k with company matching.
  • Company paid health, vision, dental, short-term disability, and life insurance.
  • Paid time off.

Spartan Investment Group Terms and Conditions:
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