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Virtual Customer Service Jobs in Renton, WA (NOW HIRING)

United WestLabs

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The Customer Service position is crucial in ensuring that our patients and clients receive exceptional support and service related to their medical and laboratory needs. This role involves acting as ...

United Westlabs

Customer Service

Tacoma, WA · On-site

$20 - $27/hr

The Customer Service position is crucial in ensuring that our patients and clients receive exceptional support and service related to their medical and laboratory needs. This role involves acting as ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Ruston, WA · On-site

$18.25 - $24.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

T&A Supply Company

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health ...

Florida Tile

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of shipments. * Processes paperwork and signatures of shipments. * Operates forklift, and tasks assigned in a ...

Florida Tile, Inc.

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

Florida Tile

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Renton, WA

Virtual Customer Service information

See Renton, WA salary details

$11

$19

$29

How much do virtual customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for virtual customer service in Renton, WA is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Virtual Customer Service jobs in Renton, WA?

For Virtual Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Renton, WA look for?

The top searched job categories for Virtual Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Virtual Customer Service jobs?

Cities near Renton, WA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,904 per year, or $19.2 per hour.

Customer Service

Tacoma, WA • On-site

United WestLabs
11 - 50 employees
Learn more about United WestLabsexternal

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

About United WestLabs
United WestLabs partners with hospitals to manage and grow laboratory outreach programs. With decades of experience, UWL delivers turnkey solutions that improve lab efficiency, profitability, and patient service
Job Description
United WestLabs, Inc. (UWL) is seeking a detail-oriented and proactive Customer Service representative to join our growing team! The Customer Service position is crucial in ensuring that our patients and clients receive exceptional support and service related to their medical and laboratory needs. This role involves acting as a resource for clients and our internal teams, ensuring that all inquiries and issues are addressed promptly and effectively. The successful candidate will be responsible for understanding laboratory test codes, billing and result information.
The Ideal Candidate
  • Can communicate complex information is a clear and concise manner
  • Possesses the ability to answer calls in a polite and professional manner
  • Can document detailed medical information for transmission to others in an accurate and timely manner
  • Is attentive and detail oriented
  • Has a growth mindset and a willingness to learn new things
Minimum Qualifications
  • At least 1 year of experience in customer services or a related role within the medical or laboratory industry.
  • Strong communication and interpersonal skills.
  • Basic computer skills including Microsoft office
Preferred Qualifications
  • Knowledge of medical terminology and laboratory processes.
  • Previous experience in a role that required problem-solving and critical thinking skills.
  • Experience with EPIC or similar LIS
Responsibilities
  • Serve as a point of contact for clients, addressing inquiries and resolving issues related to medical and laboratory services.
  • Collaborate with internal teams to ensure timely and accurate delivery information to clients.
  • Maintain detailed records of client interactions and feedback to identify areas for improvement.
Skills
Required skills for this position include
  • Strong communication and interpersonal abilities, which are essential for effectively interacting with clients and understanding their needs.
  • Problem-solving skills will be utilized daily to address client inquiries and resolve issues efficiently.
  • Attention to detail is crucial when maintaining records and ensuring compliance with industry regulations.
Physical Requirements
  • Continuous sitting (up to 8 hrs/day)
  • Simple grasping with both hands
  • Continuous Typing
Benefits
  • Medical, Dental and Vision
  • 401K
  • Paid vacation and sick time

Hours of operation and expected availability are 7:00 a.m. to 6:00 p.m. M - F

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