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Overnight Customer Service Jobs in Renton, WA (NOW HIRING)

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Puyallup, WA · On-site

$17.50 - $23.75/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Anthem Coffee

Customer Service

Tacoma, WA · On-site

$17.25 - $23.25/hr

The person who applies for this position has the ability to explain menu items to customers and ... food service and ensuring guests orders are correct, will be trained to prepare and/or serve a ...

Florida Tile, Inc.

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

Florida Tile

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

Chevron

Customer Service Representative

Auburn, WA

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Maple Valley, WA · On-site

$18.50 - $25.25/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Kent, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Renton, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Auburn, WA · On-site

$17.50 - $23.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

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All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Renton, WA

Overnight Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do overnight customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Overnight Customer Service jobs in Renton, WA?

For Overnight Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Renton, WA look for?

The top searched job categories for Overnight Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Overnight Customer Service jobs?

Cities near Renton, WA with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Representative

Accretive Technology Group

Seattle, WA • On-site

$23 - $26.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Accretive Technology Group | Customer Service Representative 

This role is fully onsite in Seattle, WA (downtown)
We are currently hiring for swing and overnight shifts
 
About Us:
Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success.
Regular Tasks:
  • Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts.
  • Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails.
  • Review customer accounts for possible fraudulent activity and take appropriate action based on circumstances. Typical shift volume – varies.
  • Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts.
  • Understand and adhere to department policies, procedures, and escalation processes.
  • Maintain a high level of professionalism and respect with every interaction.
  • May be required to work on special projects as needs arise.
In Addition:
The role involves recurring work situations with occasional variations from the norm. Duties are performed using established procedures, which may be modified or improved upon. Perform duties independently with minimal supervision.
The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time.  Must be highly organized to keep track of daily volume, customer inquiries, and product improvements.
Requirements:
  • At least 1 year of high-volume traffic in a call center environment
  • Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously
  • Multitasking is essential in every interaction
  • High energy and commitment to superior customer support
  • General computer/internet knowledge
  • Interpersonal, communication, customer service, and time management skills are imperative
  • Independent decision-making and good judgment are essential in every interaction
  • Strong written and verbal communication skills required
  • Clear and courteous writing and speaking style
  • Ability to identify, analyze, and solve problems
  • Punctuality and excellent attendance
  • Excellent organizational skills
  • Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time.
  • Basic math skills (add, subtract, multiply, and divide)
Benefits/Perks:
  • Employer-paid Medical, Dental, and Vision benefits
  • Life & Disability Insurance Coverage
  • Health Care FSA
  • Day Care FSA
  • 401(k) with a 50% contribution match (no limit)
  • Vacation and PTO plan 
  • Paid Holidays
  • Semi-Annual Profit Sharing
  • Our Customer Service Representatives have the potential to earn up to $8/hour over and above their base wage through our Compensation Incentive Program
  • Gym/Exercise Membership Reimbursement 
  • $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)
A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors.
Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is https://accretivetg.com/ 
Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.
  • Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements.
  • Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.

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