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Customer Service Representative Jobs in Renton, WA

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Mr. Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Renton, WA

Customer Service Representative information

See Renton, WA salary details

$11

$21

$30

How much do customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Renton, WA?

The most popular types of Customer Service Representative jobs in Renton, WA are:

What are popular job titles related to Customer Service Representative jobs in Renton, WA?

For Customer Service Representative jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Renton, WA look for?

The top searched job categories for Customer Service Representative jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Service Representative jobs?

Cities near Renton, WA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Rep.

Fischer Services

Mountlake Terrace, WA • On-site

$27 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description


Customer Service Representative (CSR)

Fischer Services | Join a Team That Truly Cares

At Fischer Services, we know that when a customer calls us, it's usually because something isn't working the way it should. Their plumbing is leaking, their heating system stopped working, their electrical issue can't wait, or they simply need help from someone they can trust.

That's why we're looking for more than just a Customer Service Representative.

We're looking for someone who genuinely cares about people.

Someone who can bring calm to a stressful situation, listen with empathy, and make customers feel confident that they've called the right company.

If you're someone who loves helping others, thrives in a fast-paced environment, and enjoys being the friendly voice that keeps everything moving, we'd love to meet you.

What You'll Do

As a Customer Service Representative, you'll serve as the first point of contact for our customers and play a critical role in creating an exceptional customer experience.

Responsibilities include:

  • Answering inbound customer calls with professionalism, empathy, and urgency
  • Making outbound calls to customers regarding scheduling, follow-up, and service needs
  • Scheduling appointments and coordinating technician calendars
  • Dispatching technicians and managing daily route adjustments
  • Providing updates and communication between customers and field teams
  • Assisting with administrative and clerical tasks as needed
  • Maintaining accurate customer records and documentation
  • Supporting multiple departments while keeping customer satisfaction top of mind
  • Helping ensure every customer interaction reflects our commitment to service excellence

What Makes Someone Successful in This Role?

We're looking for people who naturally:

  • Enjoy helping others
  • Stay calm under pressure
  • Communicate clearly and professionally
  • Show empathy and compassion
  • Pay attention to details
  • Thrive in a busy, team-oriented environment
  • Adapt quickly when priorities change
  • Take ownership and follow through

You don't have to know everything about plumbing, heating, electrical, or restoration services—we can teach that. We can't teach a genuine desire to help people.

Preferred Qualifications

  • Previous customer service, call center, dispatching, scheduling, or administrative experience
  • Strong phone and communication skills
  • Comfortable using computers and multiple software programs simultaneously; experience with Service Titan preferred
  • Excellent organizational and multitasking abilities
  • Experience in home services, construction, trades, or service industries is a plus
  • Positive attitude and willingness to learn

Why Fischer Services?

We believe great customer service starts with great people.

When you join Fischer Services, you'll become part of a team that supports one another, celebrates wins together, and takes pride in helping customers through some of their most stressful moments.

We offer:

  • Competitive pay
  • Medical, dental, and vision benefits
  • Paid time off and paid holidays
  • 401(k) with company match
  • Career growth opportunities
  • Ongoing training and development
  • A supportive, family-oriented culture
  • A fast-paced environment where no two days are the same

The Opportunity

If you're looking for a position where you can make a real difference, build meaningful customer relationships, and be part of a team that genuinely cares about people, we'd love to hear from you.

Come be the voice that helps customers feel taken care of when they need it most.

Fischer Services is an Equal Opportunity Employer and values diversity in the workplace.