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Customer Service Representative Jobs in Renton, WA

Customer Service Rep

Kent, WA · On-site

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

Customer Service Rep

Kent, WA · On-site

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer ...

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative - Community-Focused Home Services Company About Us We're a locally owned and community-minded home services company serving families and businesses across northern ...

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Customer Service Representative information

See Renton, WA salary details

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How much do customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are the most commonly searched types of Customer Service Representative jobs in Renton, WA?

The most popular types of Customer Service Representative jobs in Renton, WA are:

What are popular job titles related to Customer Service Representative jobs in Renton, WA?

For Customer Service Representative jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Renton, WA look for?

The top searched job categories for Customer Service Representative jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Service Representative jobs?

Cities near Renton, WA with the most Customer Service Representative job openings:

Infographic showing various Customer Service Representative job openings in Renton, WA as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Representative

Lynnwood, WA • On-site

Ballard Natural Gas Service
Personal Services • 11 - 50 employees

$25 - $29/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Customer Service Representative (CSR)

Ballard Natural Gas and Home Services 

Location: 2027 196th St SW Suite A101, Lynnwood, WA 98036

$25–$29/hr. + bonus potential  

Full Benefits | Growth Opportunity | High-Energy Team Environment

Ballard Natural Gas and Home Services is growing, and we are looking for a high-performing Customer Service Representative who thrives in a fast-paced environment, communicates confidently on the phone, and knows how to turn conversations into booked opportunities.

Experience in the home service industry, trades, or Service Titan is highly preferred.

Schedule

  • Full-time in office position
  • Hours: 8:00 AM – 5:00 PM
  • Training schedule: Monday–Friday
  • Standard schedule Tuesday–Saturday

Compensation & Benefits

  • $25–$29 per hour 
  • Additional bonus and Commission opportunities
  • Full Benefits Package including:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401(k)
    • PTO
    • Paid Holidays

What You'll Do

  • Handle high-volume inbound customer calls
  • Make outbound calls for follow-up, membership renewals, unsold estimates, scheduling, and lead generation
  • Book service calls and maximize conversion opportunities
  • Deliver exceptional customer service on every interaction
  • Work closely with dispatch and operations teams
  • Accurately enter customer information and notes into ServiceTitan
  • Help drive revenue through strong phone and sales skills
  • Maintain professionalism and urgency during busy seasons

What We're Looking For

  • Previous CSR, call center, dispatch, or phone sales experience
  • Home service/trades industry experience strongly preferred
  • Service Titan experience is a major plus
  • Strong communication and phone sales ability
  • Ability to multitask in a fast-paced environment
  • Positive attitude with strong customer service skills
  • Reliable, punctual, and team-oriented
  • Comfortable handling both inbound and outbound calls
  • Strong typing and computer skills

Ideal Candidate

You are someone who:

  • Enjoys talking to customers
  • Can confidently ask for the appointment and close calls
  • Stays calm under pressure
  • Understands urgency and customer experience
  • Wants to earn more through performance incentives
  • Takes pride in being dependable and professional

If you are looking for a company that rewards hard work, and provides long-term career growth, we would love to talk with you.