At Home Customer Service Jobs in Renton, WA (NOW HIRING)

• Collaborate with Care Teams: Partner with providers, case managers, and social workers to facilitate seamless and timely discharges to home-based services, prioritizing patient-centered care.
• Guide Patients Through Transitions: Assist patients and families in navigating post-acute care options, addressing barriers, and advocating for home-based services that align with their needs.
• Safeguard Patient Well-being: Identify opportunities to reduce financial and clinical risks, ensuring patients and families are supported during and after their hospital stay.
• Advocate During Rounds: Actively participate in multidisciplinary rounds, serving as a patient advocate to ensure efficient and effective continuity of care.
• Engage Patients Early: Initiate discussions about care destinations and discharge planning upon patient admission, conducting informational visits to promote home health as a preferred option.
• Prioritize Patient Populations: Work with hospital partners to identify and prioritize patient populations who will benefit most from home-based services, such as home health or hospice.
• Overcome Healthcare Barriers: Address and navigate barriers within the healthcare system to ensure patients have access to appropriate home-based care.

By fulfilling these responsibilities, the HHN plays a pivotal role in enhancing patient outcomes, improving satisfaction, and reducing care inefficiencies.

Why Join Us?

At CommonSpirit Health at Home, you’ll find not just a job but a mission: to transform the home healthcare landscape and touch lives in a profound way—all while maintaining the work-life balance you deserve.

If you’re ready to build something extraordinary, we want to hear from you.

Apply today and lead the way in reimagining patient care.

We seek experienced, compassionate leaders with:

• A strong background in home health and hospice services is required.
• Completion of an accredited registered nursing program. Current unrestricted license as a registered nurse in state(s) of practice.
• Home Health experience or prior navigator experience in a post-acute setting such as ALF/SNF/ILF. 
• Combination of Acute and Post-Acute care delivery experience preferred.
• A desire to shape and lead an innovative program
• Excel in communication and patient education
• The courage to step into a startup type environment and make a lasting difference 

Be a Trailblazer in Home Health and Hospice but still have the work balance you desire

Are you a visionary leader in home health and hospice ready to embrace innovation and improve patient identification and home services transitions? CommonSpirit Health at Home is offering an exciting hospital-based role: Health at Home Navigator.

This forward thinking position is ideal for driven professionals who are passionate about creating solutions and thrive on the challenges of a startup environment. As a Navigator, you will be a part of the hospital team of discharge planners but with the sole focus of driving care to the home setting, identifying patients who would benefit from home health or hospice services.

As the Health at Home Navigator (HHN), your expertise in home-based services is essential to ensuring continuity of care for patients transitioning from acute care to home. By collaborating with physicians, case managers, and hospital teams, you play a critical role in improving clinical outcomes, patient satisfaction, and the overall care experience. 

We seek experienced, compassionate leaders with:

• A strong background in home health and hospice services is required.
• Completion of an accredited registered nursing program. Current unrestricted license as a registered nurse in state(s) of practice.
• Home Health experience or prior navigator experience in a post-acute setting such as ALF/SNF/ILF. 
• Combination of Acute and Post-Acute care delivery experience preferred.
• A desire to shape and lead an innovative program
• Excel in communication and patient education
• The courage to step into a startup type environment and make a lasting difference