ZipRecruiter

Log In

1

Overnight Customer Service Jobs in Renton, WA (NOW HIRING)

jacksons

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

jacksons

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

jacksons

Retail Cashier/Customer Service

Tacoma, WA · On-site

$17.50 - $18.50/hr

Pay: $17.50 - $18.50/Hour + $1.00 Overnight Differential* Are you someone who enjoys helping others ... A positive, can-do attitude and strong customer service skills * Great communication and a team ...

previous page

Showing results 41-60

All JobsCustomer Service JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Renton, WA

Overnight Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do overnight customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Overnight Customer Service jobs in Renton, WA?

For Overnight Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Renton, WA look for?

The top searched job categories for Overnight Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Overnight Customer Service jobs?

Cities near Renton, WA with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service Rep

SBM Management Services LP

Seattle, WA

$21.70/hr

Part-time

Posted 5 days ago

Key responsibilities

  • Perform janitorial duties and operate motorized cleaning equipment to maintain cleanliness of assigned areas.

  • Follow the daily schedule, maintain the upkeep of assigned areas, and support shift lead with punch-list items.

  • Report incidents and hazardous conditions, comply with safety rules, and communicate professionally with team members and supervisors.

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management

Job description

Title:Customer Service RepJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Shifts and Compensation

Monday to Friday 10 am to 2pm

$21.70 p/hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply