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Telephone Customer Service Jobs in Renton, WA (NOW HIRING)

Florida Tile

Customer Service

Kent, WA

$17.75 - $24.25/hr

Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone ... Participates in the shipping of company goods to various customers. * Verifies accuracy of ...

Florida Tile, Inc.

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone ... Participates in the shipping of company goods to various customers. * Verifies accuracy of ...

Florida Tile

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

... customer orders received either in person, via telephone, fax or internet. This position will ... Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone ...

The Glass Guru

Customer Service Representative

Redmond, WA · On-site

$16 - $18/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Quote product by telephone for clients/customers (if applicable) * Assist Estimators with follow up ...

Lincare Holdings, Inc.

Customer Service Rep

Kent, WA · On-site

$16.28 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

NCN

Customer Service Representative

Bothell, WA · On-site

$18.25 - $24.75/hr

... telephone calls Develop and implement organized filing systems Perform all other office tasks ... Customer Service (create a pleasant, welcoming environment for guests) Computer experience ...

Lincare

Customer Service Rep

Kent, WA

$16.28 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

NCN CO

Customer Service Representative

Bothell, WA · On-site

$22 - $25/hr

Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other office tasks * Customer Service (create a pleasant, welcoming environment for guests) * Computer ...

NCN CO

Customer Service Representative

Bothell, WA · On-site

$22 - $25/hr

Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other office tasks * Customer Service (create a pleasant, welcoming environment for guests) * Computer ...

Lincare Holdings

Customer Service Rep

Kent, WA · On-site

$16.28 - $23/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

NCN CO

Customer Service Representative

Bothell, WA · On-site

$22 - $25/hr

Answer inbound telephone calls * Develop and implement organized filing systems * Perform all other office tasks * Customer Service (create a pleasant, welcoming environment for guests) * Computer ...

Rose International

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

... customer service. The Patient Access Representative manages patient access functions including ... Answer incoming telephone calls and assist patients with scheduling and registration * Verify ...

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Renton, WA

Telephone Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do telephone customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for telephone customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and familiarity with customer service software. Employers often look for previous experience, a reliable internet connection, and the ability to handle customer inquiries professionally. Certifications like CPR or customer service training can also improve chances of hiring.
What are popular job titles related to Telephone Customer Service jobs in Renton, WA? For Telephone Customer Service jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Telephone Customer Service jobs in Renton, WA look for? The top searched job categories for Telephone Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Telephone Customer Service jobs? Cities near Renton, WA with the most Telephone Customer Service job openings:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Service

Florida Tile

Kent, WA

$17.75 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by implementing new technology, delivering high-quality products, and protecting our indoor and outdoor environments. We provide a wide range of benefits and a family-friendly work environment. If this sounds like what you’re looking for, apply to Florida Tile today!
SUMMARY:
This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the Branch Manager / Branch Operations Manager, and other branch associates as needed. Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone encounters and other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Accurately prepare orders by pulling material from stock.
  • Participates in the shipping of company goods to various customers.
  • Verifies accuracy of shipments.
  • Processes paperwork and signatures of shipments.
  • Operates forklift, and tasks assigned in a safe and efficient manner.
  • Pulls orders via pick ticket and handles pick ticket process.
  • Loads and unloads delivery trucks for the purpose of receiving stock and preparing for transport.
  • Participates in physical inventory for the purpose of verifying stock and identifying gains/losses.
  • Cleans warehouse for the purpose of safe and sanitary workplace.
  • Accurately perform order entry process, to include product, quantity and price verification
  • Confirm orders placed by customers via phone/fax/internet.
  • Perform stock and price checks for customers and other branches.
  • Provide freight/shipment information (cost/tracking/etc) to customers/branches in a timely and accurate manner.
  • Apply freight and handling expenses to orders so as to be able to effectively invoice customers for related expenses.
  • Regularly follow up with customers as to the status of their order(s).
  • Additional duties as assigned.
QUALIFICATIONS:
  • At least two years of inventory handling and experience.
  • Ability to perform and understand basic math and written procedures.
  • Excellent verbal communication skills.
  • Basic computer literacy.
  • Ability to meet deadlines and schedules with little supervision.
  • Forklift experience is a plus.
  • Warehouse experience is a plus.
  • Flooring or tile industry experience is a plus.
  • High School Diploma or GED required.
  • Ability to lift 50 to 75 pounds on a regular basis.
Florida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefits program includes:
  • Medical, Dental, and Vision Plans
  • Flexible Spending Accounts
  • Employee Wellness Program
  • Employer Paid Short and Long Term Disability
  • Employer Paid Life Insurance
  • Supplemental Life, AD amp;D
  • 401(k) Retirement Plan and Employer-Provided 401(k) Matching
  • Tuition Reimbursement
  • Paid Time Off
Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.

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