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Virtual Customer Service Jobs in Renton, WA (NOW HIRING)

Tote Services

Customer Service Specialist

Tacoma, WA · On-site

$500/wk

Customer Service Specialist TOTE Maritime Alaska is seeking a customer-focused, detail-oriented, and highly organized Customer Service Specialist to join our Customer Service team in Federal Way ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Renton, WA

Virtual Customer Service information

See Renton, WA salary details

$11

$19

$29

How much do virtual customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for virtual customer service in Renton, WA is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Virtual Customer Service jobs in Renton, WA?

For Virtual Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Renton, WA look for?

The top searched job categories for Virtual Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Virtual Customer Service jobs?

Cities near Renton, WA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,904 per year, or $19.2 per hour.

Customer Service Rep

Federal Way, WA • On-site

Johnson Service Group (IL)
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Johnson Service Group (IL)external

$22/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Johnson Service Group is looking for a Customer Service Rep with 1-4 years' experience working in an Aerospace environment, This a temp-Direct job in WA state.
Pay Rate: $22.00 HR
Position Summary
To provide sales staff support in an efficient and accurate manner. This entails a high level of verbal and written communication with customers, vendors, and staff.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Customer interface via phone or email.
  • Contact manufacturers for pricing.
  • Enter vendor quotes.
  • Enters sales orders, validating entry to customer purchase order.
  • Works open order reports.
  • Follow up on open purchase orders.
  • Answer phones.
  • Assist customers when possible or refers to appropriate sales associate.
  • Assists assigned sales associates with miscellaneous clerical or research tasks.
  • Work with other departments as needed to solve issues.
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • High school diploma or equivalent.
  • <2 years aerospace experience.
  • The ability to maintain a high level of accuracy.
  • Computer skills, including the use Microsoft Excel, Microsoft Word, and Outlook.
  • Email at a highly proficient level.
  • Excellent verbal, written, and listening skills.
  • The ability to organize and prioritize tasks.
  • The ability to work as part of a team
  • Willingness to continue development to self-enhance personal performance.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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