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Virtual Customer Service Jobs in Renton, WA (NOW HIRING)

SBM Management Services

Customer Service Rep

Seattle, WA · On-site

$21.70/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

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Virtual Customer Service information

See Renton, WA salary details

$11

$19

$29

How much do virtual customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for virtual customer service in Renton, WA is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Renton, WA?

The most popular types of Customer Service jobs in Renton, WA are:

What are popular job titles related to Virtual Customer Service jobs in Renton, WA?

For Virtual Customer Service jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Renton, WA look for?

The top searched job categories for Virtual Customer Service jobs in Renton, WA are:

What cities near Renton, WA are hiring for Virtual Customer Service jobs?

Cities near Renton, WA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,904 per year, or $19.2 per hour.

6202 Customer Service Representatives (CSR)

Federal Way, WA • On-site

LPT Retail Management Services
See more jobs at LPT Retail Management Servicesexternal

$17.25 - $18/hr

Other

Posted 26 days ago

Job description

6202 Customer Service Representatives (CSR)

LPT #6202 (FED WAY) - Federal Way, WA 98003

Overview

Salary Range $17.25 - $18.00 Hourly Level Entry Education Level None Category Retail

Description

We are looking for smiling faces! Our team expectations are:

  • Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
  • Complete all shift duties as assigned.
  • All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
    • Follow company policies with regard to cash control, proper safe operation.
    • Follow correct vendor check-in procedures.
    • Complete all end of shift paperwork.
  • Pay immediate attention to any spill or other hazardous condition.
  • Other duties may be assigned from time to time by the Store Manager.
Qualifications
  • Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
  • Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
  • Sufficient visual acuity to check identification.
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
  • Good personal grooming habits.
  • Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.

Statements included in this job profile do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances change

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