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Virtual Customer Service Jobs in Redmond, WA (NOW HIRING)

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

We're excited to welcome a new Customer Service Representative to our team! If you're looking for a ... Medical Insurance- Open Access Network plan through Cigna, includes Virtual Care and a Health ...

Customer Service

Kent, WA · On-site

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

Customer Service

Kent, WA · On-site

$18.25 - $25/hr

Participates in the shipping of company goods to various customers. * Verifies accuracy of shipments. * Processes paperwork and signatures of shipments. * Operates forklift, and tasks assigned in a ...

Customer Service

Kent, WA

$17.75 - $24.25/hr

This position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the ...

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Virtual Customer Service information

See Redmond, WA salary details

$11

$19

$29

How much do virtual customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual customer service in Redmond, WA is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.48 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Redmond, WA?

The most popular types of Customer Service jobs in Redmond, WA are:

What are popular job titles related to Virtual Customer Service jobs in Redmond, WA?

For Virtual Customer Service jobs in Redmond, WA, the most frequently searched job titles are:

What cities near Redmond, WA are hiring for Virtual Customer Service jobs?

Cities near Redmond, WA with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Redmond, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,570 per year, or $19 per hour.

Virtual Customer Acquisition Consultant

Stratford Davis

Seattle, WA • Remote

$85K - $150K/yr

Full-time

Medical, Dental, Vision, Life

Posted 7 days ago


Job description

About the Role

Build a sustainable home-based business with the backing of an established financial organization. You will work directly with consumers via video calls, analyzing their financial goals and offering tailored protective options.

Key Responsibilities

  • Drive new business through proactive outreach and community networking.

  • Conduct virtual consultations to map out client financial requirements.

  • Design and deliver clear, benefit-focused plan proposals.

  • Provide continuous support to strengthen client trust over time.

  • Participate in continuous learning courses to maintain market readiness.

What You Bring

  • Uncompromising integrity paired with a genuine desire to help others.

  • Persuasive communication style with professional video presence.

  • Ambition to build a high-income business on a commission basis.

  • Strong organizational skills to manage schedules and client data.

  • No industry experience required; complete educational backing provided.

Compensation & Benefits

  • Performance-Based Income: Pure commission pay with uncapped upside.

  • Schedule Control: Choose your own working hours week-to-week.

  • One-on-One Training: Direct guidance from senior team leaders.

  • Benefits Marketplace: Access to health, vision, dental, and life coverage.

  • Exotic Incentives: Company-funded travel rewards for target achievers.

Design Your Dream Lifestyle

Work 100% from home, take command of your daily calendar, and tap into uncapped earning potential designed to yield six figures in your first 12 months. Submit your profile now!