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Overnight Customer Service Jobs in Bothell, WA (NOW HIRING)

Kensoft, Inc

Customer Service

Seattle, WA · On-site

$15 - $28/hr

Kensoft is looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This is an excellent opportunity for candidates who are eager to start their ...

Chevron

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Everett, WA · On-site

$17.25 - $23.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Renton, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Shoreline, WA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

Chevron

Customer Service Representative

Renton, WA · On-site

$18 - $24.50/hr

Provide exceptional guest service. Be courteous, always greet and thank all customers while making ... overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging ...

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All JobsOvernight Customer Service JobsOvernight Customer Service Jobs in Bothell, WA

Overnight Customer Service information

See Bothell, WA salary details

$11

$21

$30

How much do overnight customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for overnight customer service in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What are overnight customer service jobs?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by Overnight Customer Service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative, and why are they important?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Bothell, WA? The most popular types of Customer Service jobs in Bothell, WA are:
What are popular job titles related to Overnight Customer Service jobs in Bothell, WA? For Overnight Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service jobs in Bothell, WA look for? The top searched job categories for Overnight Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Overnight Customer Service jobs? Cities near Bothell, WA with the most Overnight Customer Service job openings:
Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 31% Full Time, 61% Part Time, 1% Temporary, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.
Customer Service Representative

Customer Service Representative

Integrity Roofing & Construction

Poulsbo, WA • On-site

$17.25 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Customer Service Representative Portland, OR | Full Time

About Integrity

At Integrity Roofing, we believe great customer experiences start with great people. We're a locally trusted roofing company built on professionalism, accountability, and doing the right thing for our customers every time.

We're looking for a Customer Service Representative who brings the rare combination of warmth, hustle, and professionalism. You'll be one of the first people customers interact with, making you an important part of our team and our reputation. The right person is friendly, organized, dependable, and genuinely enjoys helping others.

What You'll Do

Schedule and coordinate appointments for our sales team based on assigned territories and routing maps.

Follow up with leads generated by our overnight call service to ensure timely customer contact.

Welcome and assist walk-in customers with professionalism and enthusiasm.

Process customer payments, review contracts, and answer basic questions about our roofing services.

Create and maintain marketing, production, and customer project folders.

Ensure customer records, contracts, and project documentation are accurate and up to date.

Support daily office operations through customer communication, administrative tasks, and coordination between departments.

Maintain a clean, organized, and professional office environment.

Identify tasks that need attention and take initiative to complete them without being asked.

Help create a positive experience for every customer who interacts with our company.

What We're Looking For

A friendly, approachable personality with excellent customer service skills.

Strong verbal and written communication abilities

Professional appearance and demeanor.

Highly organized with strong attention to detail.

Dependable, self-motivated, and able to manage multiple priorities.

Comfortable working in a fast-paced office environment.

A proactive mindset and willingness to jump in wherever needed.

Experience in customer service, reception, administrative support, or office coordination is preferred.

Above all, someone who demonstrates integrity, responsibility, and trustworthiness in everything they do.

Benefits

Paid time off and paid holidays

Opportunities for growth and advancement

Medical, dental, vision, and life insurance available

401(k) plan available

If you're someone who enjoys helping people, takes pride in staying organized, and wants to be part of a company that values integrity and professionalism, we'd love to meet you.

Apply