Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Issaquah, WA · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Issaquah, WA · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Fife, WA · On-site
Customer Service Manager Department: Customer Service Reports to:Director of Operations This position is responsible for all day-to-day operations of the Customer Service Department.This position ...
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Customer Service Manager
Fife, WA · On-site
Customer Service Manager Department: Customer Service Reports to:Director of Operations This position is responsible for all day-to-day operations of the Customer Service Department.This position ...
Customer Service Manager
Fife, WA · On-site
$85K - $95K/yr
The Role As the Customer Service Manager at BPI Medical, you own the day-to-day operations of the Customer Service Department: the team our hospital, medical clinic, and medical facility clients ...
Customer Service Manager
Fife, WA · On-site
$85K - $95K/yr
The Role As the Customer Service Manager at BPI Medical, you own the day-to-day operations of the Customer Service Department: the team our hospital, medical clinic, and medical facility clients ...
Service Manager
Renton, WA · On-site
$21.57 - $24/hr
Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct ... Explain service recommendations and options to customers * Pitch in when there is a staffing ...
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Service Manager
Renton, WA · On-site
$21.57 - $24/hr
Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct ... Explain service recommendations and options to customers * Pitch in when there is a staffing ...
Customer Service Manager - State Farm Agent Team Member
Kirkland, WA · On-site
$40K - $60K/yr
As a Customer Service Manager with the Jeff Sand State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
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Customer Service Manager - State Farm Agent Team Member
Kirkland, WA · On-site
$40K - $60K/yr
As a Customer Service Manager with the Jeff Sand State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
Service Manager
$80K - $110K/yr
Will interact with all employees and other department managers, customers, and vendors. Managers ... service disputes Control and evaluate department P & L, including capital expenditures Interact ...
Service Manager
$80K - $110K/yr
Will interact with all employees and other department managers, customers, and vendors. Managers ... service disputes Control and evaluate department P & L, including capital expenditures Interact ...
Service Manager
Seattle, WA · On-site
$70K - $900K/yr
... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...
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Service Manager
Seattle, WA · On-site
$70K - $900K/yr
... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...
Service Manager
Kirkland, WA · On-site
We have learned the best way to make sure our customers are taken care of, is to take care of our ... The service manager is responsible for the customer sensitive, efficient, and profitable operation ...
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Service Manager
Kirkland, WA · On-site
We have learned the best way to make sure our customers are taken care of, is to take care of our ... The service manager is responsible for the customer sensitive, efficient, and profitable operation ...
Service Manager
Renton, WA · On-site
$21.57 - $24/hr
Explain service recommendations and options to customers * Pitch in when there is a staffing ... will be made by the management of this franchisee. All inquiries about employment at this ...
Service Manager
Renton, WA · On-site
$21.57 - $24/hr
Explain service recommendations and options to customers * Pitch in when there is a staffing ... will be made by the management of this franchisee. All inquiries about employment at this ...
Customer Service Manager - State Farm Agent Team Member
Kirkland, WA · On-site
$40K - $60K/yr
As a Customer Service Manager with the Jeff Sand State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
Customer Service Manager - State Farm Agent Team Member
Kirkland, WA · On-site
$40K - $60K/yr
As a Customer Service Manager with the Jeff Sand State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your ...
Service Manager
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Service Manager
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Client Service Manager
Bellevue, WA · On-site
$26 - $27/hr
The Client Care Manager is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self-motivated ...
Client Service Manager
Bellevue, WA · On-site
$26 - $27/hr
The Client Care Manager is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self-motivated ...
Service Manager
Sumner, WA · On-site
$90K - $100K/yr
An ideal candidate will value teamwork, customer success, and leaving a positive impact on the ... The Service Manager position maintains the highest level of expertise within the Service Department ...
Service Manager
Sumner, WA · On-site
$90K - $100K/yr
An ideal candidate will value teamwork, customer success, and leaving a positive impact on the ... The Service Manager position maintains the highest level of expertise within the Service Department ...
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Quick apply
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Service Manager
Everett, WA · On-site
$95K - $120K/yr
Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and ... Resolve real-time technical, operational, and customer service issues on-site to minimize job-site ...
Client Service Manager
Bellevue, WA · On-site
$26 - $27/hr
The Client Care Manager is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self-motivated ...
Quick apply
Client Service Manager
Bellevue, WA · On-site
$26 - $27/hr
The Client Care Manager is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. * Seeking a self-motivated ...
The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. TheCSM will act as the primary daily client.
The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. TheCSM will act as the primary daily client.
Client Service Manager
Seattle, WA · On-site
The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client.
Client Service Manager
Seattle, WA · On-site
The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client.
Customer Service Manager information
See Seattle, WA salary details
$27.9K - $35.8K
5% of jobs
$35.8K - $43.7K
14% of jobs
$46.7K is the 25th percentile. Wages below this are outliers.
$43.7K - $51.6K
16% of jobs
The median wage is $58.8K / yr.
$51.6K - $59.5K
17% of jobs
$59.5K - $67.5K
12% of jobs
$67.5K - $75.4K
9% of jobs
$77.1K is the 75th percentile. Wages above this are outliers.
$75.4K - $83.3K
11% of jobs
$83.3K - $91.2K
6% of jobs
$91.2K - $99.1K
5% of jobs
$99.1K - $107K
2% of jobs
$107K - $114.9K
3% of jobs
$27.9K
$66K
$114.9K
How much do customer service manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for customer service manager in Seattle, WA is $66,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $79,700.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Seattle, WA?
The most popular types of Customer Service jobs in Seattle, WA are:
What are popular job titles related to Customer Service Manager jobs in Seattle, WA?
For Customer Service Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Seattle, WA look for?
The top searched job categories for Customer Service Manager jobs in Seattle, WA are:
- Customer Service
- No Experience High School Diploma
- Liberty Mutual Customer Service
- Voice Of Customer
- Full Time Customer Service Representative Teleperformance
- Director Customer Service
- Online Retail Customer Service
- Capital One Remote Customer Service
- Manager 1800 Contacts Customer Service
- Customer Service Assistant
What cities near Seattle, WA are hiring for Customer Service Manager jobs?
Cities near Seattle, WA with the most Customer Service Manager job openings:
Hobby Lobby rating
6.3
Based on 887 frontline employees who took The Breakroom Quiz
18th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US