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Customer Service Manager Jobs Near Me

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Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer ...

Be Seen First

Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer ...

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from implementation through the life of the partnership for all of Safecor Health's customer. This role ...

We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for ...

We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for ...

Service Manager

Reynoldsburg, OH · On-site

$55K - $85K/yr

We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:

Service Manager

Columbus, OH · On-site

$55K - $85K/yr

We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a Service Manager:

Service Manager

Dublin, OH · On-site

$75K - $100K/yr

Hustle, Thoughtful, Passion, and Customer Focus. What You'll Do As our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our ...

Service Manager

Dublin, OH · On-site

$75K - $100K/yr

Hustle, Thoughtful, Passion, and Customer Focus. What You'll DoAs our Service Manager, you'll be the front line of our service department--leading the charge to deliver top-tier support for our ...

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Customer Service Manager information

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$24.5K

$58K

$101K

How much do customer service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Service Manager jobs?

Cities with the most Customer Service Manager job openings:

What states have the most Customer Service Manager jobs?

States with the most job openings for Customer Service Manager jobs include:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

Who are the top companies hiring for Customer Service Manager jobs?

The top 10 employers for Customer Service Manager jobs are:

A map of the United States highlighting the number of Customer Service Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Service Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Service Manager | Ohio | Remote

OperationsArmy

Columbus, OH • Remote

Full-time

Re-posted 18 days ago


Job description

Customer Service Manager | Ohio | Remote About the job Customer Service Manager | Ohio | Remote Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. What You'll Do Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction #J-18808-Ljbffr