Customer Service Manager
Customer Service Manager Salary
$24.5K - $31.5K
6% of jobs
$31.5K - $38.5K
13% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.5K - $45.5K
16% of jobs
The median wage is $52K / yr.
$45.5K - $52.5K
16% of jobs
$52.5K - $59.5K
11% of jobs
$59.5K - $66.5K
10% of jobs
$68.4K is the 75th percentile. Wages above this are outliers.
$66.5K - $73.5K
10% of jobs
$73.5K - $80.5K
6% of jobs
$80.5K - $87.5K
5% of jobs
$87.5K - $94.5K
3% of jobs
$94.5K - $101.5K
3% of jobs
$24.5K
$53K
$101K
$57,998
/year
$27.88
/hour
Customer Service Manager Salary Comparison by Location
Nationwide
United States
$57,998
Columbus
Ohio
$56,021
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How much does a Customer Service Manager make?
As of Aug 15, 2026, the average annual pay for a Customer Service Manager in the United States is $57,998 a year.
Just in case you need a simple salary calculator, that works out to be approximately $27.88 an hour. This is the equivalent of $1,115/week or $4,833/month.
While ZipRecruiter is seeing annual salaries as high as $101,000 and as low as $24,500, the majority of Customer Service Manager salaries currently range between $41,000 (25th percentile) to $70,000 (75th percentile) with top earners (90th percentile) making $88,500 annually across the United States. The average pay range for a Customer Service Manager varies greatly (by as much as 29000), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.
A Customer Service Manager in your area makes on average $56,021 per year, or $1,977 (3.409%) less than the national average annual salary of $57,998. Ohio ranks number 31 out of 50 states nationwide for Customer Service Manager salaries.
To estimate the most accurate annual salary range for Customer Service Manager jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.
Find your next high paying job as a Customer Service Manager on ZipRecruiter today.
What are Top 10 Highest Paying Cities for Customer Service Manager Jobs
We've identified 10 cities where the typical salary for a Customer Service Manager job is above the national average. Topping the list is Soledad, CA, , with Mineral, VA, and Ione, CA, close behind in the second and third positions. Ione, CA, beats the national average by $25,074 (43.2%), and Soledad, CA, furthers that trend with another $28,762 (49.6%) above the $57,998 average.
With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Customer Service Manager appears to be exceedingly fruitful.
However, another factor to consider is the average salary for these top 10 cities varies modestly at 18% between Soledad, CA, and Barrow, AK, , suggesting it may be difficult to see much positive wage advancement. The possibility of a lower cost of living may help determine the balance between location and salary for a Customer Service Manager role.
City | Annual Salary | Hourly Wage |
|---|---|---|
Soledad, CA | $86,760 | $41.71 |
Mineral, VA | $84,293 | $40.53 |
Ione, CA | $83,072 | $39.94 |
Two Rivers, WI | $78,260 | $37.62 |
Bumpass, VA | $77,632 | $37.32 |
Scotts Valley, CA | $75,055 | $36.08 |
Wasco, CA | $74,453 | $35.79 |
Corte Madera, CA | $73,241 | $35.21 |
Chester, VT | $72,681 | $34.94 |
Barrow, AK | $72,253 | $34.74 |
What are Top 5 Best Paying Related Customer Service Manager Jobs in the U.S.
We found a few related jobs that pay more than jobs in the Customer Service Manager category.
For example Saas Customer Success Manager jobs pay as much as $25,066 (43.2%) more than the average Customer Service Manager salary of $57,998. If you're qualified, finding work as a Saas Customer Success Manager may help you make more money than that of the average Customer Service Manager position.
Job Title | Annual Salary | Hourly Wage |
|---|---|---|
Saas Customer Success Manager | $83,064 | $39.93 |
Account Success Manager | $65,816 | $31.64 |
Customer Service Operations Specialist | $56,138 | $26.99 |
Customer Success Engineer | $50,369 | $24.22 |
Virtual Customer Service | $35,332 | $16.99 |
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
