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Associate Customer Service Representative Jobs in Spokane, WA

dbi

Customer Service Representative

Plaza, WA

$17.25 - $23.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

LoanMax Title Loans

Customer Service Rep

Post Falls, ID · On-site

$16 - $17/hr

Customer Service Representative Northwest Title Loans 4005 Riverbend Ave Post Falls, ID 83854 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

LoanMax Title Loans

Customer Service Rep

Post Falls, ID · On-site

$16 - $17/hr

Customer Service Representative Northwest Title Loans 4005 Riverbend Ave Post Falls, ID 83854 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

LoanMax Title Loans

Customer Service Rep

Post Falls, ID · On-site

$16 - $17/hr

Customer Service Representative Northwest Title Loans 4005 Riverbend Ave Post Falls, ID 83854 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

Bosch Group

Customer Service Representative

Post Falls, ID · On-site

$15.75 - $21.25/hr

The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners closely with assigned House Accounts ...

Northwest Title Loans

Customer Service Rep

Post Falls, ID · On-site

$16 - $17/hr

Customer Service Representative ???? Northwest Title Loans ???? 4005 Riverbend Ave Post Falls, ID 83854 ???? Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Diamond Parking

Customer Service Representative

Spokane, WA · On-site

$16.25 - $22/hr

Parking Services Customer Service Representative Department: Operations Reports To: Operations Manager / General Manager FLSA Status: Non-exempt Work Schedule: This role is required to work during ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Spokane, WA

Associate Customer Service Representative information

See Spokane, WA salary details

$8

$17

$27

How much do associate customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for associate customer service representative in Spokane, WA is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Spokane, WA?

The most popular types of Customer Service Representative jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Associate Customer Service Representative jobs?

Cities near Spokane, WA with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Spokane, WA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,043 per year, or $17.3 per hour.

Customer Service Representative

Post Falls, ID • On-site

Bosch Group Inc
See more jobs at Bosch Group Incexternal

$15.75 - $21.25/hr

Other

Medical, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Customer Service Representative

York Factory Direct Stores offer the full lineup of York, Guardian, and Hitachi HVAC Products. York FD stores provide high quality and expedient delivery of the company's full line of residential and commercial HVAC ducted and ductless systems, Source One Parts, supplies and components. You will represent one of the leading brands in the HVAC distribution channel for York Factory Direct promoting York & Hitachi's portfolios to assigned accounts. You will also become a member of a highly motivated, winning team, fostering an goal driven and positive culture.

Job Description

The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners closely with assigned House Accounts and York Dealers, proactively building and maintaining long‑term customer relationships while delivering exceptional service and sales support.

The CSR manages and coordinates job orders, including order entry, delivery coordination, and ongoing customer communication. The role is responsible for processing warranty, returns, damaged equipment, hot shot orders and daily customer interactions, while providing product selection guidance, quoting, and order processing.

In addition, the CSR serves as a resource within the team, managing workflow, managing SOP's, dealer inventory, while assisting with billing and accounting for our customers.

Job Responsibilities:

  • Order entry and shipment tracking
  • Post-sale support as required
  • Facilitate product returns and train customers on warranty processing
  • Other duties as directed
Qualifications

Required Qualifications:

  • High School Diploma or equivalent
  • 5+ years of HVAC experience
  • 3+ years of customer service experience

Preferred Qualifications:

  • Highly organized with strong attention to detail
  • Excellent verbal and written communication skills
  • Proficiency with Windows and Microsoft Office applications
  • Experience using Salesforce or similar CRM platforms
  • Strong numerical aptitude, including calculations related to discounts, freight, and margin analysis
  • Demonstrated ability to solve practical problems, develop sustainable solutions, and communicate outcomes effectively to customers
Additional Information

Equal Opportunity Employer, including disability / veterans

Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

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