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Remote Customer Service Representative Jobs in Spokane, WA

Medix

Member Service Representative

Spokane, WA · Remote

Job Title Customer Service Representative - Member Services / Healthcare Call Center - Remote (Spokane Area or Renton Area) Overview We are seeking a candidate to join our team as a Customer Service ...

HMG Careers

Sales Representative Remote

Spokane, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Post Falls, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Millwood, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Four Lakes, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Worley, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Waverly, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rathdrum, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Springdale, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

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How much do remote customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer service representative in Spokane, WA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.
What are the most commonly searched types of Customer Service Representative jobs in Spokane, WA? The most popular types of Customer Service Representative jobs in Spokane, WA are:
What are popular job titles related to Remote Customer Service Representative jobs in Spokane, WA? For Remote Customer Service Representative jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Spokane, WA look for? The top searched job categories for Remote Customer Service Representative jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Customer Service Representative jobs? Cities near Spokane, WA with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,048 per year, or $19.3 per hour.

Bilingual Customer Service Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Overview
Corporate Tools is looking to add a new member to our team in a support capacity who is fluent (speaking, reading and writing) in Spanish and English. You will help our clients, both English and Spanish speaking, use our software, start and maintain their businesses and quite often, figure out how to help them close their business. Our Spanish speaking client base is still growing, so about 75% of this job will be working with our English speaking clients. The job is full time, Monday - Friday.
We are looking for happy people who enjoy helping others. No experience is necessary if you have a desire to learn. We'll train you on corporate formalities, customer service and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance.
This is not a sales position. We don't want our clients to dread calling us because they have to listen to pushy sales pitches every time. We also think our employees are great and we want them to feel comfortable to be themselves. So we don't use scripts. We just expect our team to be respectful, friendly and helpful.
Wage
$20.50 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Answer 100+ calls a day about starting and maintaining a business
  • Help the customer support team answer emails
  • Help the mail team process documents

Requirements
  • A Professional Working Proficiency level of Spanish and English
  • An ability to treat others with respect
  • Willingness to be trained
  • Desire to learn
  • Patience
  • Type at least 50 words per minute
  • Basic computer skills

Apply