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Remote Chat Customer Service Jobs in Spokane, WA

Getaway

Customer Representative

Spokane, WA · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

The Hiring Platform

Customer Experience Specialist

Spokane, WA · Remote

$18 - $22.50/hr

Previous customer service experience is preferred but not required Benefits * Remote work environment * Training provided * Continuing education * Professional development opportunities * Access to ...

New

HMG Careers

Sales and Service Agent Remote

Deer Park, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Loon Lake, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Waverly, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Spokane, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Spokane, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Mead, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fairfield, WA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Spokane, WA

Remote Chat Customer Service information

See Spokane, WA salary details

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$19

$27

How much do remote chat customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote chat customer service in Spokane, WA is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the most commonly searched types of Chat Customer Service jobs in Spokane, WA?

The most popular types of Chat Customer Service jobs in Spokane, WA are:

What are popular job titles related to Remote Chat Customer Service jobs in Spokane, WA?

For Remote Chat Customer Service jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Spokane, WA look for?

The top searched job categories for Remote Chat Customer Service jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Chat Customer Service jobs?

Cities near Spokane, WA with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Spokane, WA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $39,532 per year, or $19 per hour.

Entry-Level Customer Service Representative (Remote - Work From Home)

Globe Life American Income Division

Spokane, WA • On-site, Remote

$16.25 - $22/hr

Full-time

Medical, Life

Posted 7 days ago

Job description

Entry-Level Customer Service Representative (Remote - Work From Home)
Company: AO (American Income Division)
Location: 100% Remote (U.S. Residents Only)Launch Your Career-Your Potential Matters More Than Your Experience
Are you ready to build a career where your attitude, ambition, and work ethic matter more than your résumé?
AO is seeking motivated, goal-oriented individuals to join our growing remote team as an Entry-Level Customer Service Representative. Whether you're entering the workforce, changing careers, or looking for an opportunity with real advancement potential, we'll provide the training, mentorship, and support to help you succeed.
In this role, you'll work directly with clients who have requested information regarding their supplemental benefits, helping them understand their options while providing outstanding customer service through virtual appointments.
If you're coachable, driven, and ready to grow, this could be the opportunity you've been looking for.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, professional development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build rewarding careers from home while receiving ongoing coaching, leadership development, and support.What You'll Do
As an Entry-Level Customer Service Representative, you'll work directly with clients while developing communication, customer service, and leadership skills.Key Responsibilities
  • Meet with clients virtually using Zoom and scheduled phone appointments
  • Build strong client relationships through professional, personalized service
  • Educate clients about available benefit programs and answer questions
  • Assist clients throughout the enrollment process
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate electronic client records
  • Collaborate with teammates in a fully remote environment
  • Participate in ongoing training, coaching, and mentorship
  • Continue developing communication, leadership, and relationship-building skills
Why Choose AO?
We believe exceptional careers are built through mentorship, consistency, and continuous growth-not years of experience.
Our fully remote environment gives you the flexibility to work from anywhere while developing valuable professional skills and advancing based on your performance.What You'll Gain
🌎 100% Remote Work
  • Work from anywhere within the United States
  • No daily commute
  • Modern virtual work environment
  • Flexible scheduling after training
📚 Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
  • One-on-one support from experienced leaders
📈 Performance-Based Career Growth
Advance based on your initiative and results-not seniority.
Qualified representatives have opportunities to pursue:
  • Leadership development
  • Team mentoring
  • Management opportunities
  • Promotion-from-within
  • Long-term career advancement
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Bonus opportunities
  • Leadership recognition
  • Career advancement incentives
Who We're Looking For
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Customer-focused mindset
  • Self-discipline and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Comfort using technology and virtual communication tools
  • Coachability and commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Banking
  • Sales
  • Administrative Support
  • Call Center Operations
  • Client Relations

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.What We Offer
  • 100% Remote Work Environment
  • Flexible Scheduling
  • Weekly Performance-Based Compensation
  • Comprehensive Training & Mentorship
  • Leadership Development Opportunities
  • Career Advancement Based on Performance
  • Collaborative Team Culture
  • Medical Reimbursement Program (for qualifying representatives)
  • Company-supported life insurance
  • Industry-leading virtual technology and collaboration tools
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.Ready to Build Something Bigger?
If you're ready to start a career where your ambition matters more than your experience, your growth is supported through mentorship, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a future filled with opportunity, flexibility, and unlimited growth potential.Start Strong. Grow with Purpose. Build Your Future with AO. 🚀

Apply