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Entry Level Customer Service Representative Jobs in Virginia

GEMÜ

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

Position Overview As an Entry-Level Customer Service Representative , you will be the face of our company at live events, brand activations, and community outreach programs. This role is ideal for ...

GE

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

About the Role As an Entry-Level Customer Service Representative , you'll represent our nonprofit partners at live events, fundraising campaigns, community outreach programs, and promotional events

GE

Entry-Level Customer Service Representative

Norfolk, VA · On-site

$15.50 - $21/hr

We are actively hiring motivated, customer-focused individuals for Entry-Level Customer Service Representative positions. This is an excellent opportunity to launch a career in customer service ...

HHV

Entry Level Customer Service Representative

Richmond, VA

$14.75 - $20.25/hr

We are currently seeking a motivated and customer-focused Customer Service Representative to join our growing team immediately. In this entry-level role, you will play a critical part in delivering ...

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All JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Virginia

Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Virginia? The most popular types of Customer Service Representative jobs in Virginia are:
What are popular job titles related to Entry Level Customer Service Representative jobs in Virginia? For Entry Level Customer Service Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representative jobs in Virginia look for? The top searched job categories for Entry Level Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Customer Service Representative jobs? Cities in Virginia with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you

Entry-Level Customer Service Representative

GEMÜ

Richmond, VA • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences and driving community impact. We partner with leading nonprofit and charity organizations, delivering engaging campaigns and live events. We are seeking motivated, outgoing, and people-oriented individuals to join our team immediately.

Position Overview

As an Entry-Level Customer Service Representative, you will be the face of our company at live events, brand activations, and community outreach programs. This role is ideal for individuals who enjoy working with the public, want hands-on experience in customer service and event marketing, and are eager to grow into leadership and specialized roles.

No prior experience is required. We provide paid training, mentorship, and real-world event experience to help you build a successful career.

Key Responsibilities

  • Engage and interact with attendees, donors, and participants at live events and community programs.

  • Deliver professional, friendly, and approachable customer service.

  • Share campaign and fundraising information, answering questions confidently.

  • Assist with event setup, breakdown, logistics, and on-site support.

  • Build positive relationships with community members, supporters, and partners.

  • Maintain a high-energy, welcoming, and professional environment at all events.

Candidate Qualifications

We are looking for candidates who are:

  • Outgoing, personable, and comfortable engaging with the public.

  • Strong communicators with excellent interpersonal skills.

  • Positive, coachable, and eager to learn new skills.

  • Team-oriented with a strong work ethic.

  • Reliable, professional, and available for immediate start.

  • Experience in retail, hospitality, sales, or customer service is a plus but not required.

What We Offer

  • Immediate hire with full-time hours.

  • Paid training and ongoing professional mentorship.

  • Competitive weekly pay plus performance-based bonuses.

  • Comprehensive benefits including Medical, Dental, and Vision.

  • Clear advancement pathways into leadership, event management, and account-level roles.

  • A fun, supportive, and team-driven work environment.

  • Opportunities to work with well-known nonprofit and charity partners.

Why Join Us?

Launch your career in customer service, event marketing, fundraising, and community outreach while making a positive impact. This role is perfect for candidates who are motivated to gain professional experience, develop valuable skills, and grow with a dynamic company.

Apply today to start your career as an Entry-Level Customer Service Representative – Immediate Start!

Apply