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Entry Level Customer Service Representative Jobs in Virginia

GEM

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

We are a fast-growing organization seeking an Entry-Level Customer Service Representative to join our team. This is an excellent opportunity for individuals who are eager to start a professional ...

HHV

Entry Level Customer Service Representative

Richmond, VA

$14.75 - $20.25/hr

We are currently seeking a motivated and customer-focused Customer Service Representative to join our team immediately. This entry-level opportunity is ideal for individuals who are passionate about ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Virginia? The most popular types of Customer Service Representative jobs in Virginia are:
What are popular job titles related to Entry Level Customer Service Representative jobs in Virginia? For Entry Level Customer Service Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representative jobs in Virginia look for? The top searched job categories for Entry Level Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Customer Service Representative jobs? Cities in Virginia with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Virginia as of May 2026, with employment types broken down into 46% Full Time, 53% Part Time, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Entry-Level Customer Service Representative

Gig.com

Richmond, VA

$15.75 - $21.50/hr

Other

Posted 18 days ago

Job description

We are now hiring Entry-Level Customer Service Representatives for immediate start opportunities. This is an excellent opportunity for individuals looking to begin a career in customer service, customer support, communications, or client relations.
No previous experience is required. Paid training is provided, making this an ideal position for motivated candidates eager to learn, grow, and build professional experience in a supportive environment.
As our company continues to expand, we are seeking dependable, energetic, and friendly individuals who enjoy working with people in a fast-paced, team-oriented workplace.
Position Overview
As an Entry-Level Customer Service Representative, you will assist customers by answering questions, resolving concerns, and providing a positive customer experience. You will receive hands-on training, ongoing mentorship, and opportunities for career advancement within the company.
Key Responsibilities

  • Assist customers with inquiries, requests, and support needs
  • Provide accurate information regarding products, services, and account details
  • Deliver professional, courteous, and customer-focused service
  • Resolve customer concerns with a positive, solution-oriented approach
  • Maintain accurate records of customer interactions and updates
  • Work collaboratively with team members to achieve service goals
  • Support daily administrative and operational tasks as needed
Qualifications
  • No experience required - entry-level applicants encouraged to apply
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Ability to multitask in a fast-paced environment
  • Basic computer and data entry skills
  • Must be 18 years or older
  • Must be legally authorized to work in the United States
What We Offer
  • Immediate hiring opportunities
  • Paid training and continuous support
  • Weekly pay opportunities
  • Entry-level friendly work environment
  • Career growth and advancement potential
  • Supportive and team-oriented company culture
  • Valuable hands-on customer service experience
Ideal Candidate
This opportunity is perfect for individuals interested in building a career in:
  • Customer Service & Customer Support
  • Communications & Client Relations
  • Business & Professional Development

We welcome candidates from diverse backgrounds, including retail, hospitality, food service, call centers, administrative support, and recent graduates seeking long-term career opportunities.
Apply today and start your career with a growing company that values teamwork, professional development, and employee success.

Apply