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Entry Level Customer Service Representative Jobs in Virginia

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are the most commonly searched types of Customer Service Representative jobs in Virginia?

The most popular types of Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Customer Service Representative jobs?

Cities in Virginia with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

CSR - Customer Service Representative

Domino's Pizza

Richmond, VA

$13/hr

Full-time

Re-posted 11 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,929 frontline employees who took The Breakroom Quiz

19th of 24 rated food delivery companies

Job description

JOB DESCRIPTION

We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

Greeting customers and taking orders with a smile!

Operating the cash register and collecting payment from customers.

Making consistent products within Domino’s Pizza guidelines.

Maintaining a clean and organized work environment from our customer’s viewpoint.

Make product for customers to Domino's Standards

What are we looking for?

A fun and friendly person, who is comfortable talking to strangers.

A team player who is punctual and has a positive attitude!

You are at least 16 years of age.

Pass a Criminal Background check.


REQUIREMENTS

    ABOUT THE COMPANY

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

    What Domino's employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Domino's logo

    About Domino's

    Sourced by ZipRecruiter

    Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

    Industry

    Food and beverage stores, real estate and food services and drinking places

    Company size

    10,000+ Employees

    Headquarters location

    Ann Arbor, MI, US

    View All Domino's Jobs