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Entry Level Customer Service Representative Jobs in Spring Grove, VA

Ampcus Inc

Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

This is an entry-level position requiring prior customer service experience within a banking or ... Representative Duration: 12+ Month Location: Richmond, VA [100% Onsite] Top Required Skill 1) ...

Ritchie Bros.

Customer Service Representative

Yorktown, VA · On-site

$14.25 - $19.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

U-Haul

Customer Service Representative

Hampton, VA · On-site

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Prince George, VA · On-site

$12.77 - $13.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Richmond, VA

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Prince George, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Prince George, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hampton, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Newport News, VA · On-site

$12.77 - $13.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Colonial Heights, VA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Spring Grove, VA

Entry Level Customer Service Representative information

See Spring Grove, VA salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level customer service representative in Spring Grove, VA is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What cities near Spring Grove, VA are hiring for Entry Level Customer Service Representative jobs? Cities near Spring Grove, VA with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Spring Grove, VA as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,618 per year, or $18.6 per hour.
Customer Service Representative - Entry Level

Customer Service Representative - Entry Level

GEM

Richmond, VA

$15.75 - $21.50/hr

Full-time

Posted 20 days ago

Job description

We are looking for motivated, outgoing individuals to join our team as Entry-Level Customer Service Representatives. This is a great opportunity for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment.

No prior customer service experience is required. We provide hands-on training, ongoing support, and opportunities for growth.

Responsibilities:

Provide friendly and professional customer service
Communicate with customers and answer questions about products, services, or programs
Build positive relationships through face-to-face interactions
Assist with customer outreach and engagement efforts
Maintain a positive and professional representation of our organization
Work with a team to meet daily goals and objectives
Participate in training and professional development opportunities

Qualifications:

Strong communication and interpersonal skills
Positive attitude and willingness to learn
Dependable and motivated work ethic
Comfortable speaking with customers and the public
Ability to work well in a team environment
Previous customer service, retail, hospitality, or sales experience is a plus but not required

What We Offer:

Paid training
Entry-level experience with advancement opportunities
Supportive team environment
Professional development and leadership training
Opportunities to build valuable communication and customer service skills

This role is perfect for individuals looking to start a career in customer service, marketing, sales, communications, or business. If you are energetic, dependable, and ready to grow, we would love to meet you.