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At Home Customer Service Representative Jobs in Virginia

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Virginia

At Home Customer Service Representative information

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How much do at home customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for at home customer service representative in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable workspace. Many employers require experience in customer service and proficiency with computers and common software tools; some roles may also require specific training or certification. Applying through company websites or job boards and demonstrating good interpersonal skills are common steps in the hiring process.

What are the most commonly searched types of Customer Service Representative jobs in Virginia?

The most popular types of Customer Service Representative jobs in Virginia are:

What are popular job titles related to At Home Customer Service Representative jobs in Virginia?

For At Home Customer Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service Representative jobs in Virginia look for?

The top searched job categories for At Home Customer Service Representative jobs in Virginia are:

What cities in Virginia are hiring for At Home Customer Service Representative jobs?

Cities in Virginia with the most At Home Customer Service Representative job openings:

At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

WFH Customer Service Representative

Globe Life American Income Division

Portsmouth, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Re-posted 4 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO - achieving our biggest weekly, monthly, and quarterly results in company history. Now, as we continue to grow at lightning speed, we're expanding our team and looking for driven, passionate individuals ready to be part of this extraordinary journey.
At AO, success is built on teamwork, mentorship, and purpose. We offer unparalleled support, world-class training, and endless opportunities for advancement - all within a culture that celebrates achievement and empowers your growth.Requirements / Responsibilities / Rewards
  • Work From Home Stability: Enjoy a reliable, fully remote position with a flexible schedule.
  • Continuous Learning: Participate in virtual workshops and trainings that accelerate your development.
  • Weekly Pay + Bonuses: Get rewarded regularly for your hard work and results.
  • Union Protection: Benefit from full union representation and a contract that safeguards your rights.
  • Comprehensive Benefits: Life insurance (including accidental death coverage) and medical reimbursementoptions available.
  • Career Growth: Access industry-leading mentorship, advanced technology, and leadership development opportunities.
  • Incentives & Recognition: Earn spots at leadership conventions, luxury trips, and team retreats that celebrate your success.
The Interview Process
To prioritize community wellness and convenience, all interviews are conducted via Zoom video conferencing.Be Part of Something Extraordinary
If you're ready to grow with a company where history is made and success is the standard - apply today! Submit your resume and compensation expectations to take the first step toward an exceptional career with AO.

Apply