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Customer Service Jobs in Virginia (NOW HIRING)

Service Experts

Manager, Customer Service

Fairfax, VA · On-site

Own and monitor conversion of the sales/service calls and reporting by agent, team, region, call type, and customer segment; identify trends and performance gaps. * Performance Coaching: Lead the ...

Sandhu Group LLC

Customer Service

Chester, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Taco Bell / Long John Silver's

Customer Service

Bedford, VA · On-site

$13.50 - $18.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Long John Silver's

Customer Service

Roanoke, VA · On-site

$15.75 - $21.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Long John Silver's

Customer Service

Bristol, VA · On-site

$13 - $17.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Long John Silver's

Customer Service

Christiansburg, VA · On-site

$14.75 - $20/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Sandhu Group LLC

Customer Service

Colonial Heights, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Taco Bell / Long John Silver's

Customer Service

Farmville, VA · On-site

$15 - $20.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Sandhu Group LLC

Customer Service

Powhatan, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Long John Silver's

Customer Service

Radford, VA · On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

KnitWell Group

Customer Service

Williamsburg, VA

$14 - $19.25/hr

Share product knowledge and recommendations to help style the customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the highest visual and operational standards ...

US Tech Solutions

Customer Service

Chesapeake, VA

$16.50 - $21.75/hr

IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department.

Ruff House at Greenbrier

Customer Service

Chesapeake, VA

$14.50 - $17/hr

The Ruff House Stay & Play in Virginia Beach and Greenbrier is looking for a customer service representative to join our fast-paced, upbeat team. Our ideal candidate a fantastic team player, a self ...

Long John Silver's

Customer Service

Roanoke, VA

$12.77 - $15/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

Long John Silver's

Customer Service

Lebanon, VA

$12.77 - $13.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

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All JobsCustomer Service JobsCustomer Service Jobs in Virginia

Customer Service information

See Virginia salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What are popular job titles related to Customer Service jobs in Virginia?

For Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Virginia look for?

The top searched job categories for Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Customer Service jobs?

Cities in Virginia with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service

Virginia Beach, VA • On-site

Watson Apparel Co. LLC
See more jobs at Watson Apparel Co. LLCexternal

$15 - $17/hr

Other

Medical, Dental, Vision

Re-posted 10 days ago

Job description

Customer Service Representative

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.

The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Qualifications
  • 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
  • Attention to detail and great organization skills
  • Communication skills (via phone lines and/or email)
  • Problem-solving aptitude
  • Demonstrated ability to meet and maintain work schedules and deadlines
  • Experience with Microsoft Office (Word & Excel)
  • Ability to work independently and in a team setting
Preferred Qualifications
  • 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
  • Experience and/or knowledge of Shopify and Gorgeous platforms

Pay range: $15-$17/hr

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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