ZipRecruiter

Log In

1

Customer Service Trainee Jobs in Virginia (NOW HIRING)

Reece Group

Waterworks Trainee

Richmond, VA · On-site

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

Reece Group

Management Trainee

Fredericksburg, VA · On-site

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

Reece Group

Management Trainee

Fredericksburg, VA · On-site

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

Reece Group

Waterworks Trainee

Richmond, VA · On-site

The Trainee will be cross-trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be ...

Cintas

Management Trainee

Chester, VA · On-site

$55K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Cintas

Management Trainee

Culpeper, VA · On-site

$55K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Cintas

Management Trainee

Chester, VA

$55K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Cintas

Management Trainee

Culpeper, VA

$55K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

84 Lumber Company

Manager Trainee

Suffolk, VA · On-site

Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first ... Sales and Customer Service : Support customers and drive sales in a retail store environment.

next page

Showing results 1-20

All JobsCustomer Service Trainee JobsCustomer Service Trainee Jobs in Virginia

Customer Service Trainee information

See Virginia salary details

$13

$20

$35

How much do customer service trainee jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer service trainee in Virginia is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.09 per hour, depending on experience, location, and employer.

What are Customer Service Trainees?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get a job in customer service with no experience?

To get a customer service trainee position with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills like patience and empathy in your application. Entry-level roles often require a positive attitude and willingness to learn, and completing basic customer service or communication courses can improve your chances. Applying to companies that offer training programs or internships can also help you gain practical experience quickly.

What are some common challenges faced by Customer Service Trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate agents or insurance brokers, can earn $10,000 or more monthly without a degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work may reach similar income levels, often requiring certifications or apprenticeships rather than a college degree.

What are the key skills and qualifications needed to thrive as a Customer Service Trainee, and why are they important?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is a Customer Service Trainee job stressful?

A Customer Service Trainee role can be stressful due to handling customer inquiries, resolving issues, and managing high call or chat volumes. Developing strong communication skills and staying organized can help manage the workload effectively.

How can I make $2000 a week working from home?

As a customer service trainee, earning $2000 a week from home typically requires working full-time hours, often in high-volume or specialized roles that pay higher wages or commissions. Developing strong communication skills, gaining experience, and working for companies that offer performance-based incentives or bonuses can help increase earnings, but reaching this level may also involve additional certifications or advanced positions over time.
What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What job categories do people searching Customer Service Trainee jobs in Virginia look for? The top searched job categories for Customer Service Trainee jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Trainee jobs? Cities in Virginia with the most Customer Service Trainee job openings:
Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,613 per year, or $21 per hour.

HVAC Apprentice / Service Trainee

Colonial Plumbing, Heating & Air

Colonial Heights, VA • On-site

$16 - $27/hr

Full-time

Posted yesterday

Job description

Colonial Plumbing Heating Air in Colonial Heights, VA is looking to hire a full-time entry-level HVAC Apprentice / Service Trainee to assist our experienced techs and help facilitate an effective operation. Do you have a mechanical aptitude? Are you looking to start a successful and stable career in an important industry? Would you like to join a company that strives to help employees become successful? If so, please read on!
This entry-level HVAC apprenticeship position earns a competitive wage of $16 - $27/hour. We provide a great team and environment that enables growth and advancement! If this sounds like the right entry-level HVAC apprenticeship opportunity for you, apply today!
ABOUT COLONIAL PLUMBING HEATING AIR
Colonial Plumbing Heating Air is a full-service plumbing, heating, and cooling company dedicated to handling our customers' home and commercial service needs. From furnace and AC maintenance to whole-home repiping and water heater installation, we focus on providing tailored solutions for each customer's unique circumstances. We are dedicated to providing more than just plumbing, heating, and cooling services. We know our customers by name and have their best interests in mind.
We know that our employees are the foundation of our success. This is why we offer competitive compensation and excellent benefits. Here at Colonial Plumbing Heating Air, we truly value our team members so no one is just a number to us.
A DAY IN THE LIFE OF AN HVAC APPRENTICE / SERVICE TRAINEE
In this HVAC apprenticeship, you work directly with service technicians, service managers, installers, install managers, dispatchers, and other managers to ensure customer satisfaction while meeting goals and key performance objectives (KPOs). You assist technicians and installers with the repair, installation, and maintenance of ductwork, piping, wiring, and equipment on all our projects. This includes mounting and building support for piping and equipment. Every day, you come to work ready to learn and improve your skills by actively listening, observing, and participating.
Maintaining a small tool and equipment case, you keep all materials, tools, and equipment in an orderly fashion. You keep our shop, job sites, and vehicles clean and organized. Additionally, you help maintain assigned vehicles by performing daily operational checks. As a trainee, you also continue to attend required vocational school and classroom instruction to learn more about this trade every day. You maintain safe work habits, submit paperwork on a timely basis, and help out wherever you can. You enjoy learning important skills and building a strong career!
QUALIFICATIONS FOR AN HVAC APPRENTICE / SERVICE TRAINEE
  • High school diploma or equivalent
  • Enrollment in an apprenticeship program recognized by the State of Virginia, which our team can also help you to obtain
  • Basic knowledge of electrical principles, refrigeration principles, service tools, and testing devices
  • Valid driver's license, insurance, and a good driving record
  • Ability to meet the physical demands typical of this position, work on ladders, and operate tools safely

Are you willing to learn new things and improve your skills? Can you work well with others? Do you have excellent communication skills? Are you detail-oriented and organized? Can you invest real time and effort into your training and classes? Do you have a personable and friendly demeanor that will allow you to provide great customer service? Are you someone who presents themselves professionally? If yes, you might just be perfect for this entry-level position!
WORK SCHEDULE FOR AN HVAC APPRENTICE / SERVICE TRAINEE
This HVAC apprenticeship is full-time and typically works from 7 AM to 4 PM, Monday to Friday. As we offer 24-hour service, there will be overtime, weekend, and on-call work.
There are four years of HVAC apprenticeship training and study. Completing 2,000 hours of on-the-job training and attending 144 hours of classroom instruction each year is required. You must also maintain a minimum passing grade of 70.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this entry-level HVAC Apprentice / Service Trainee job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 23834

Apply