Customer Service Trainee Jobs in Virginia (NOW HIRING)

About the Town of Leesburg and Nature of Work Do you want to apply your expertise for a cause you can feel good about. Do you want to work for an organization that wants you to grow with it and offers tuition reimbursement, certification training, and a chance to learn about multiple industries. Come work for the Town of Leesburg, hometown of the 21st century.

Located 35 miles west of the nation's capital in the heart of DC's Wine Country, you'll enjoy a vibrant and authentic community with "big city" amenities. The Town of Leesburg strongly encourages innovation, promotes career development, and offers excellent benefits to employees. Benefits include membership to the Town's full-service recreation center, enrollment into the Virginia Retirement System, excellent healthcare insurance, and other fringe benefits.

Who We're Looking For If you identify with the following descriptions, then you may be perfect for the Town of Leesburg: Creative problem solver Proactive self-starter Life-long learner Strong team player Passionate about excellent customer service Positive, can-do attitude Effective communicator Desire to impart knowledge to others "Early adopter" of new technologies Career Development Program The Town's Department of Utilities offers a career development program. The purpose of the program is to recognize and compensate individuals who have acquired additional or advance work related knowledge, skills and abilities during their career with the department. This program provides a career development plan based on an employee's performance, training, licensure and length of service.

What You'll Be Doing This is an entry-level to advanced-level skilled position performing tasks associated with physically initiating and discontinuing water service, leak investigation and various customer service functions in addition to inspection and repair of fire hydrants and setting, reading, programming, repairing and maintaining water meters and meter transmitter units. The purpose of this position is to perform a variety of semi-skilled and skilled installation, maintenance and customer service tasks on residential and commercial water meters. This is accomplished by locating, installing, reading, replacing, repairing, testing, and adjusting a variety of large complex component water meters and fire hydrants.

Other duties may include completing related tasks as assigned. This position is primarily outdoors, working individually, to meet deadlines on a daily basis. For a more detailed job description, please visit the Town's Job Description page.

The Town's Utility Department is a hard working team of friendly professionals who strive together to exceed in excellence. Come and join our team. Required Qualifications Field Service Trainee Technician ($53,570-$116,738 DOQ): HS/GED; Minimum of one year of experience with maintenance or equivalent combination of education and experience.

Experience using computers. Possession of a valid driver's license and safe driving record. VDOT Flagging, CPR and First Aid Certifications or ability to obtain within six months of hire.

Ability to assist with after-hour requests and emergencies on an "on-call" basis. Basic computer skills with Microsoft Office. Field Service Technician ($54,601-$118,983 DOQ): HS/GED; Minimum of two to three years of experience with water meter reading system and water system maintenance.

Possession of a valid driver's license and safe driving record. VDOT Flagging, CPR and First Aid Certifications or ability to obtain within six months of hire. Ability to assist with after hour request and emergencies on an "on-call" basis.

Meter test bench certification. Basic computer skills with Microsoft Office. Field Service Senior Technician ($57,331-$127,295 DOQ): HS/GED; Minimum of four to five years of experience with water meter reading system and water system maintenance.

Possession of a valid driver's license and safe driving record. Commercial Driver's License (CDL) Class B and tanker endorsement. VDOT Flagging, forklift, trench safety, confined space, CPR and First Aid Certifications.

Ability to assist with after hour request and emergencies on an "on-call" basis. Advanced knowledge in MS Suite applications and computer program applications appropriate to the position. Meter test bench certification.

Back flow Certified. Preferred Qualifications Field Service Trainee Technician: Two years of specific utility system or related experience. Commercial Driver's License (CDL) Class B.

Forklift, cross connection and confined space certifications. Bilingual in English/Spanish. Field Service Technician: Four years of specific water meter and utility system experience.

Forklift, cross connection and confined space certifications. Commercial Driver's License (CDL) with Class B with ability to obtain tanker endorsement. Back flow Certified.

Bilingual in English/Spanish. Field Service Senior Technician: Six years of specific water meter and utility system experience. Bilingual in English/Spanish.

Compensation and Benefits The Town of Leesburg is committed to providing competitive compensation and benefits, and opportunities to grow one's career, all while making a significant impact on the operations and quality of life in a thriving community. The Town offers competitive compensation, affordable health insurance coverage, participation in the Virginia Retirement System, an optional 457(b) retirement plan with a Town matching contribution, flexible spending accounts, voluntary benefits, employee assistance program (EAP), membership to the Town's full-service recreation center, an optional payroll Roth 457 and generous paid time off. For more information on the Town's robust benefits package, please visit the Town's Employee Benefits page.

EOE/ADA