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Overnight Customer Service Jobs in Virginia (NOW HIRING)

Customer Service Associate

Arlington, VA ยท On-site

$17.13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Ronald Reagan Washington National Airport (DCA ... Weekend availability required Pay: $ Overnight Shift:18.78/hr. | Day Shift $17.13/hr. Benefits

Customer Service Associate

Arlington, VA ยท On-site

$17.13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Customer Service Associate Location Ronald Reagan Washington National Airport (DCA ... Weekend availability required Pay: $ Overnight Shift:18.78/hr. | Day Shift $17.13/hr. Benefits

Customer Service

Virginia Beach, VA ยท On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

Customer Service Representative Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office. The ...

Customer Service

Front Royal, VA ยท On-site

$14.75 - $20/hr

  • PTO

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Customer Service

Chester, VA

$12.77 - $14.50/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

Roanoke, VA ยท On-site

$15.75 - $21.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Bristol, VA ยท On-site

$13 - $17.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Christiansburg, VA ยท On-site

$14.75 - $20/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Bedford, VA ยท On-site

$13.50 - $18.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Customer Service

Round Hill, VA ยท On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

Farmville, VA ยท On-site

$15 - $20.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Customer Service

Radford, VA ยท On-site

$15.25 - $20.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...

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Showing results 1-20

Overnight Customer Service information

See Virginia salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for overnight customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What job categories do people searching Overnight Customer Service jobs in Virginia look for?

The top searched job categories for Overnight Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Overnight Customer Service jobs?

Cities in Virginia with the most Overnight Customer Service job openings:

Infographic showing various Overnight Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Overnight Customer Service Representative (10pm - 6am)

E E WINE INC

Gainesville, VA โ€ข On-site

$13 - $14.50/hr

Other

Re-posted 15 days ago


Job description

Job Type
Full-time, Part-time
Description
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative/Cashier provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
Essential Duties and Responsibilities
โ€ข Provides prompt, courteous customer service
โ€ข Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
โ€ข Performs multi-function operation of the fuel console.
โ€ข Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
โ€ข Assists in maintaining proper inventory levels and shift audits.
โ€ข Controls merchandise, cash shortages, and other selling expenses.
โ€ข Performs all duties with minimum supervision and works irregular hours as needed.
โ€ข Stand and/or walk up to eight hours per day.
โ€ข Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
โ€ข Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
โ€ข Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
โ€ข Other duties as assigned.
Requirements
โ€ข High School graduate or equivalent.
โ€ข Perform the four basic arithmetic operations.
โ€ข Ability to work a flexible schedule to meet the needs of the business, which may require evening and weekend shifts.
โ€ข Excellent verbal communication skills.
โ€ข Excellent customer service skills.
โ€ข Ability to understand and follow instructions as given.
โ€ข Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
โ€ข Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
โ€ข Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
$13.00 - $14.50/hour plus shift differential
EOE/Veteran/Disability
Salary Description
Hourly based on experience plus shift differential