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Entry Level Customer Service Jobs in Virginia (NOW HIRING)

We are seeking an enthusiastic and customer-focused Entry-Level Customer Service Representative to join our team. This full-time, on-site position is an excellent opportunity for someone who enjoys ...

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

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Entry Level Customer Service information

See Virginia salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Virginia?

The most popular types of Customer Service jobs in Virginia are:

What are popular job titles related to Entry Level Customer Service jobs in Virginia?

For Entry Level Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Virginia look for?

The top searched job categories for Entry Level Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Customer Service jobs?

Cities in Virginia with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Entry-Level Customer Service Representative

Richmond, VA • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision

Posted 6 days ago


Job description

We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences while supporting meaningful community initiatives. We partner with nonprofit and charitable organizations to deliver engaging live events, fundraising campaigns, community outreach programs, and customer engagement experiences.

We’re seeking motivated, outgoing, and people-oriented individuals to join our team immediately as Entry-Level Customer Service Representatives.

No previous experience is required. We provide paid training, hands-on coaching, mentorship, and real-world event experience to help you develop valuable professional skills and build a long-term career.

Position Overview

As an Entry-Level Customer Service Representative, you will serve as a professional representative at live events, brand activations, fundraising campaigns, and community outreach programs.

You’ll interact directly with event attendees, donors, supporters, and community members while providing friendly customer service and sharing information about campaigns and charitable initiatives.

This position is ideal for individuals who enjoy working with people, want hands-on experience in customer service, event marketing, fundraising, communications, and community outreach, and are interested in developing into future leadership roles.

Key Responsibilities

As an Entry-Level Customer Service Representative, you will:

  • Engage with attendees, donors, supporters, and participants at live events and community programs
  • Provide friendly, professional, and approachable customer service
  • Share campaign, fundraising, and nonprofit information clearly and confidently
  • Answer questions and help participants understand campaign objectives and initiatives
  • Support event setup, breakdown, logistics, and on-site operations
  • Assist with promotional activities and community outreach initiatives
  • Build positive relationships with community members, supporters, and partner organizations
  • Represent nonprofit and charitable campaigns professionally and positively
  • Help create a welcoming, energetic, and engaging event environment
  • Collaborate with team members to achieve event and campaign goals
  • Participate in paid training, coaching, and professional development programs
Entry-Level Customer Service Representative Qualifications

We’re looking for candidates who are:

  • Outgoing, personable, and comfortable engaging with the public
  • Strong communicators with excellent interpersonal skills
  • Positive, professional, coachable, and eager to learn
  • Team-oriented with a strong work ethic
  • Reliable, dependable, and motivated
  • Comfortable working in a fast-paced, event-focused environment
  • Available for an immediate start
  • Interested in developing skills in customer service, event marketing, fundraising, sales, communications, or leadership

Previous experience in retail, hospitality, sales, customer service, fundraising, events, or marketing is a plus but not required.

Paid training is provided for qualified entry-level candidates.

What We Offer

We’re committed to providing our team with the training, support, and opportunities needed to grow professionally.

Our benefits and opportunities include:

  • Immediate hiring opportunities
  • Full-time hours
  • Paid training
  • Ongoing coaching and professional mentorship
  • Weekly pay
  • Performance-based bonuses
  • Medical, dental, and vision benefits
  • Career advancement opportunities
  • Leadership development
  • Advancement into event management and account-level roles
  • Supportive, energetic, and team-driven work environment
  • Opportunities to work alongside nonprofit and charitable organizations
  • Hands-on experience in customer service, fundraising, event marketing, and community outreach
Career Growth & Advancement

We believe in developing our team from within. As you gain experience and demonstrate strong performance, you may have opportunities to take on additional responsibilities and advance into roles such as:

  • Team Leadership
  • Event Management
  • Campaign Coordination
  • Customer Engagement Leadership
  • Account Support
  • Training and Development
  • Management

Our paid training and mentorship programs are designed to help you develop transferable skills in communication, customer service, leadership, event coordination, fundraising, and team management.

Why Join Our Team?

This entry-level customer service position offers more than a traditional customer service role. You’ll gain hands-on experience at live events while working directly with people and supporting campaigns that create meaningful community impact.

If you’re looking for an opportunity to build professional experience, strengthen your communication skills, work with a supportive team, and develop a career in customer service, event marketing, fundraising, or community outreach, this could be an excellent fit.

Apply Today – Immediate Start

Ready to launch your career?

If you’re motivated, outgoing, dependable, and excited to work with people, apply today for our Entry-Level Customer Service Representative – Immediate Start position.

No experience required. Paid training provided. Full-time opportunities available. Apply today for immediate consideration!