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Entry Level Customer Service Jobs in Virginia (NOW HIRING)

Customer Service Representative EntryLevel

Richmond, VA ยท On-site

$15.75 - $21.50/hr

Job Summary We are seeking a friendly and motivated Customer Service Representative to support our client and community engagement efforts. In this role, you will be the first point of contact for ...

Customer Service Representative

Richmond, VA ยท On-site

$15.75 - $21.50/hr

This is an entry-level position requiring prior customer service experience within a banking or financial services client's. Position: Member Account Specialist / Customer Services / Customer Support ...

Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades ... Whether you're an entry-level worker or a senior executive, an HR Manager or a front line ...

Customer Service Agent

Henrico, VA ยท On-site

$14 - $18.75/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

Customer Service Agent

Richmond, VA ยท On-site

$15.25 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

Showing results 21-40

Entry Level Customer Service information

See Virginia salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Virginia? The most popular types of Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Customer Service jobs? Cities in Virginia with the most Entry Level Customer Service job openings:
Infographic showing various Entry Level Customer Service job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Service & Administrative Office Assistant

HRS Talent Solutions

Norfolk, VA โ€ข On-site

$30 - $38/hr

Other

Posted 8 days ago


Job description

About the job Customer Service & Administrative Office Assistant
Customer Service & Administrative Office Assistant
Pay: $30.00 to $38.00 per hour
Schedule: Part Time or Full Time
Location: Remote
About the Role
We are currently seeking organized and dependable individuals for an entry level Customer Service & Administrative Support Assistant opportunity. This role is well suited to candidates who are comfortable communicating clearly, following written instructions, reviewing information carefully, and completing routine support tasks with accuracy and consistency.
This position combines customer service support, administrative assistance, data entry, online workflow coordination, and general office support. Training is provided for qualified applicants, and the role is structured to help candidates build experience while developing strong day to day work habits.
Applicants with experience in customer service, retail, reception, hospitality, front desk support, call centre support, office administration, data entry, or other service focused roles are encouraged to apply. The position is a good fit for individuals who are patient, organized, detail oriented, and able to handle customer or participant information professionally.
Key Responsibilities
The Customer Service & Administrative Support Assistant will help support routine customer service, feedback, and office related tasks. Responsibilities can include:
โ€ข Reviewing customer, participant, or project related information for accuracy and completeness
โ€ข Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
โ€ข Reading written instructions carefully and completing assigned tasks according to provided guidelines
โ€ข Entering information into online forms, templates, spreadsheets, or tracking sheets
โ€ข Reviewing names, dates, contact details, submitted answers, and other information for accuracy
โ€ข Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
โ€ข Providing structured feedback to support client projects and research assignments
โ€ข Participating in guided client evaluations and completing form based assessments
โ€ข Recording reactions, preferences, observations, and responses clearly and accurately
โ€ข Researching company websites, checking business information online, and verifying whether details are current
โ€ข Supporting routine office related processes through accurate and consistent task completion
โ€ข Communicating clearly in writing when completing forms, notes, feedback, or project related responses
Requirements
Qualified applicants should be comfortable with basic computer based tasks, written communication, and routine support responsibilities. Requirements include:
โ€ข Reliable computer or laptop
โ€ข Stable internet connection
โ€ข Ability to follow written instructions carefully
โ€ข Comfort using email, web browsers, online forms, and basic web based tools
โ€ข Strong attention to detail and ability to review work for accuracy
โ€ข Clear written communication skills
โ€ข Dependable and organized approach to recurring tasks
โ€ข Ability to work independently and manage time effectively
โ€ข Comfort reviewing customer, participant, or project information
โ€ข Ability to handle routine customer service and administrative support tasks professionally
Preferred Skills
Previous experience is helpful but not required for all applicants. No experience required and training is provided for qualified candidates. Preferred skills include:
โ€ข Previous customer service, retail, reception, hospitality, front desk, call centre, or office support experience
โ€ข Basic computer navigation and familiarity with everyday online tools
โ€ข Comfort using Google Search, email, online forms, templates, and spreadsheets
โ€ข Good written communication and reading comprehension
โ€ข Ability to read customer or participant information carefully and respond appropriately
โ€ข Ability to stay organized while working through assigned tasks
โ€ข Consistent follow through and dependable work habits
โ€ข Willingness to learn new tools and processes with training provided
โ€ข Interest in customer service, administrative support, data entry, research, feedback, or support based work
Compensation and Growth
This position offers competitive pay based on the role, schedule, and overall fit. It can also serve as a strong starting point for candidates who want to build experience in customer service support, administrative work, online task coordination, data entry, and general office support.
Candidates who perform well can be considered for additional responsibilities over time, depending on availability, project needs, accuracy, communication, and overall performance.
Schedule
Opportunities are available for both part time and full time hours. Scheduling details can vary depending on role fit, availability, and current project needs.
Application Process
This is an initial application through a partner job platform. Candidates who continue in the process can be asked to complete their full application directly through the hiring company's website.
Completing that next step allows the hiring team to confirm applicant details, review availability, and consider candidates for suitable customer service support, administrative support, data entry, feedback, and office related opportunities.
Apply
If you are interested in an entry level customer service and administrative support opportunity and can bring clear communication, organization, accuracy, and dependable follow through to the role, we encourage you to apply.