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Entry Level Csr Jobs in Virginia (NOW HIRING)

GEM

Entry-Level Customer Service Representative

Richmond, VA · On-site

$15.75 - $21.50/hr

We're hiring Entry-Level Customer Service Representatives for a full-time, on-site position . No previous customer service experience is required -- we provide paid training, coaching, and ongoing ...

HHV

Entry-Level Customer Service Representative

Richmond, VA · On-site

$14.75 - $20.25/hr

We are looking for a friendly, motivated, and dependable Entry-Level Customer Service Representative to join our team. If you enjoy helping people, communicating with others, and learning new skills ...

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Entry Level Csr information

See Virginia salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level csr in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Virginia?

The most popular types of Csr jobs in Virginia are:

What are popular job titles related to Entry Level Csr jobs in Virginia?

For Entry Level Csr jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Virginia look for?

The top searched job categories for Entry Level Csr jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Csr jobs?

Cities in Virginia with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Entry-Level Customer Service Representative

GEM

Richmond, VA • On-site

$15.75 - $21.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We're hiring Entry-Level Customer Service Representatives for a full-time, on-site position. No previous customer service experience is required — we provide paid training, coaching, and ongoing support.

This is a great opportunity for recent graduates, career changers, first-time job seekers, and motivated individuals looking to build professional experience.

What You'll Do
  • Provide friendly, professional customer service
  • Answer customer questions and assist with requests
  • Build positive customer relationships
  • Resolve customer concerns and provide solutions
  • Learn products, services, and company procedures
  • Work with a supportive team to meet customer needs
  • Develop communication, problem-solving, teamwork, and leadership skills
What We're Looking For
  • Positive attitude and willingness to learn
  • Strong communication and interpersonal skills
  • Dependable work ethic and professional attitude
  • Customer-focused mindset
  • Ability to work independently and with a team

Customer service, retail, hospitality, restaurant, sales, or call center experience is a plus — but not required.

What We Offer
  • Full-time, on-site position
  • Paid training
  • Ongoing coaching and mentorship
  • Career advancement opportunities
  • Professional development
  • Competitive compensation
  • Performance-based incentives, where applicable
  • Supportive, team-oriented environment
Start Your Career Today

No experience? No problem. If you're motivated, personable, dependable, and ready to learn, we want to hear from you.

Apply today for this Entry-Level Customer Service Representative opportunity and gain valuable experience in customer service, communication, sales, and leadership.