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Remote Csr Jobs in Virginia (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Csr information

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How much do remote csr jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote csr in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Virginia?

The most popular types of Csr jobs in Virginia are:

What are popular job titles related to Remote Csr jobs in Virginia?

For Remote Csr jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Virginia look for?

The top searched job categories for Remote Csr jobs in Virginia are:

What cities in Virginia are hiring for Remote Csr jobs?

Cities in Virginia with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Virginia as of August 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Remote CSR Agent Entry Level

AO Globe Life

Norfolk, VA • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 15 days ago

Job description

Remote Customer Service Representative | Client Success Specialist | Work From Home
Company: Globe Life AO
Location: 100% Remote (United States)
Help Clients. Build Relationships. Grow Your Career.
Looking for a work-from-home career where you can make a meaningful impact while enjoying flexibility, professional development, and long-term growth?
Globe Life AO is seeking motivated individuals to join our team as Remote Customer Service Representatives / Client Success Specialists. In this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help clients make informed decisions about protecting their financial future.
Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we'll provide the training and mentorship you need to succeed.
• No Previous Insurance Experience Required
• No Cold Calling - Clients Request Information
• Full Training & Mentorship Provided
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Guide new clients through the enrollment process.
  • Provide outstanding customer service and ongoing client support.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Develop personalized solutions based on each client's needs.
  • Respond promptly to client questions and follow up as needed.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, mentorship, and leadership development.
  • Build long-term client relationships through trust, professionalism, and exceptional service.
Why Join Globe Life AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped earning potential.
🎓 Comprehensive Training & Mentorship
Receive virtual onboarding, one-on-one coaching, licensing guidance, and continuous professional development.
🤝 Union Representation
OPEIU Local 277 representation supporting eligible team members.
♥ Comprehensive Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
Incentive Travel & Recognition
Top performers may qualify for company-sponsored leadership conferences, recognition events, and incentive trips.
What We're Looking For
  • Strong communication and active listening skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Customer service, client success, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
Why Globe Life AO?
For more than 70 years, Globe Life AO has helped protect working families by providing life, accident, and supplemental health insurance benefits across North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We're committed to developing people from within by providing the mentorship, training, and opportunities needed to build rewarding long-term careers.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a work-from-home customer service career where you can help others, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.Globe Life AO
Work From Home. Help Families. Build Your Future.

Apply