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Optimum Customer Service Representative Jobs in Virginia

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

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All JobsOptimum Customer Service Representative JobsOptimum Customer Service Representative Jobs in Virginia

Optimum Customer Service Representative information

See Virginia salary details

$8

$22

$42

How much do optimum customer service representative jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for optimum customer service representative in Virginia is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $27.36 per hour, depending on experience, location, and employer.

Does optimum have remote jobs?

Optimum Customer Service Representative positions are typically based in call centers or office environments, but some companies may offer remote customer service roles. Availability of remote jobs depends on the company's current hiring policies and the specific role requirements, such as familiarity with customer service software and communication tools. It is recommended to check the company's careers page for current remote opportunities.

How much do optimum sales reps make?

Optimum Customer Service Representatives typically earn an hourly wage plus commissions or bonuses based on sales performance. The average total compensation can range from $30,000 to $50,000 annually, depending on experience, location, and sales targets. Strong communication skills and product knowledge are important for success in this role.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience, a professional resume, and often a high school diploma or equivalent are required; some employers may also prefer familiarity with customer service software or certifications in communication skills.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

What are Optimum Customer Service Representatives?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

Does optimum do door-to-door sales?

Optimum Customer Service Representatives typically do not engage in door-to-door sales. Their role focuses on assisting customers with service inquiries, technical support, and account management, usually within a retail or call center environment. Door-to-door sales are generally not part of their job responsibilities.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

What are popular job titles related to Optimum Customer Service Representative jobs in Virginia? For Optimum Customer Service Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Optimum Customer Service Representative jobs in Virginia look for? The top searched job categories for Optimum Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Optimum Customer Service Representative jobs? Cities in Virginia with the most Optimum Customer Service Representative job openings:
Optimum Customer Service Representative jobs near you

CSR - Customer Service Representative

Domino's

Glen Allen, VA • On-site

$10/hr

Full-time

Re-posted 4 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,925 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

DESCRIPTION
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Make product for customers to Domino's Standards
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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