ZipRecruiter

Log In

1

Optimum Customer Service Representative Jobs (NOW HIRING)

Martin

Customer Service Representative

Franklin, IN · On-site

$15 - $20.25/hr

Customer Service Representative As a Customer Service Representative (CSR) at Martin, you will play ... Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Polyram USA

Customer Service Representative

Evansville, IN

$15.25 - $20.75/hr

As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds' customers. The ideal ...

Polyram USA

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds' customers. The ideal ...

next page

Showing results 1-20

All JobsOptimum Customer Service Representative Jobs

Optimum Customer Service Representative information

See salary details

$9

$18

$26

How much do optimum customer service representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for optimum customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Optimum have remote jobs?

Optimum Customer Service Representative positions are typically based in physical call centers and are not commonly offered as remote roles. However, some customer service jobs may have remote options depending on company policies and current staffing needs. It is advisable to check the specific job listings for remote work opportunities.

What are the key skills and qualifications needed to thrive as an Optimum Customer Service Representative, and why are they important?

To thrive as an Optimum Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help representatives stand out when resolving customer inquiries and concerns. These skills ensure efficient, high-quality service that builds customer satisfaction and loyalty in a competitive telecommunications environment.

What are some common challenges faced by Optimum Customer Service Representatives, and how can they be managed effectively?

Optimum Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer frustration. To succeed, it’s important to develop strong communication skills, stay patient under pressure, and utilize available knowledge bases and support systems. Collaboration with technical teams and supervisors is encouraged to resolve complicated cases, and ongoing training helps staff stay updated on products and solutions. Building resilience and seeking feedback can also enhance performance and job satisfaction.

How to make $2000 a week working from home?

Optimum Customer Service Representatives can increase their earnings by working full-time hours, handling high call volumes, and gaining experience to qualify for higher-paying shifts or bonuses. Developing strong communication skills and familiarity with customer service tools can also improve productivity and earning potential. Earning $2000 weekly typically requires consistent full-time work and possibly multiple shifts or overtime, depending on pay rates and company policies.

How much does Optimum Sales Rep make?

Optimum Customer Service Representatives typically earn an average hourly wage of around $15 to $20, with additional commissions or bonuses based on sales performance. Total compensation can vary depending on experience, location, and sales targets, and some roles may include benefits and incentives.

What are Optimum Customer Service Representatives?

Optimum Customer Service Representatives are professionals who assist customers of Optimum, a telecommunications and internet service provider, with inquiries, technical issues, billing concerns, and service requests. They communicate with customers via phone, chat, or email to troubleshoot problems, provide information about products and services, and ensure customer satisfaction. These representatives play a key role in maintaining positive customer relationships and resolving issues efficiently.

What job makes $10,000 a month without a degree?

Optimum Customer Service Representatives typically do not earn $10,000 a month without significant experience or bonuses. High-paying roles that can reach this level often involve sales, real estate, or specialized trades, which may require strong communication skills, certifications, or a proven track record rather than formal degrees.

What is the difference between Optimum Customer Service Representative vs Customer Support Specialist?

AspectOptimum Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support, or online chat platforms
Industry UsageTelecommunications, retail, service industriesTechnology, telecommunications, e-commerce
Primary FocusHandling customer inquiries, billing, account issuesTechnical support, troubleshooting, product assistance

Both roles require strong communication skills and customer service experience, but Optimum Customer Service Representatives typically focus on billing and account issues within the telecommunications industry, while Customer Support Specialists often handle technical troubleshooting and product support, especially in tech-related fields.

More about Optimum Customer Service Representative jobs
What cities are hiring for Optimum Customer Service Representative jobs? Cities with the most Optimum Customer Service Representative job openings:
What states have the most Optimum Customer Service Representative jobs? States with the most job openings for Optimum Customer Service Representative jobs include:
What job categories do people searching Optimum Customer Service Representative jobs look for? The top searched job categories for Optimum Customer Service Representative jobs are:
Optimum Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Martin

Franklin, IN • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago

Job description

Customer Service Representative

As a Customer Service Representative (CSR) at Martin, you will play a vital role in delivering exceptional service to our customers. Your main responsibility will be to provide timely and accurate support, ensuring customer satisfaction and maintaining strong relationships. With your strong communication and problem-solving skills, you will assist customers with their inquiries, process orders, and address any concerns or issues they may have. Your dedication to delivering outstanding service will contribute to the overall success of Martin and help us fulfill our mission of "Helping Companies Operate Better."

Key responsibilities include:

  • Building strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.
  • Assisting customers by providing the information and utilizing all available resources and tools for product selection, order placement, order management, pricing, invoicing, and delivery.
  • Assisting in preparation and tracking of quotes, using CSD, Excel, or other programs as required.
  • Entering and tracking customer orders from inception through delivery.
  • Expediting customer products or raw materials as required.
  • Communicating with sales as required to assist customers with setup, parts, and daily operations.
  • Demonstrating consistent, professional, customer-oriented, dependable, and on-time performance.
  • Maintaining professionalism and composure in a dynamic, team-based environment where priorities quickly change.
  • Performing other duties as assigned.

Requirements include:

  • Ability to handle multiple tasks simultaneously and prioritize as required for optimum customer satisfaction.
  • Ability to communicate effectively with customers, sales, suppliers, and other team members.
  • Ability to make decisions based on information available.
  • Ability to follow verbal and written instructions within specified time frames.
  • Possession of intermediate to advanced MS Office and general computer skills.
  • Experience with CSD software preferred.
  • 2 years of experience in Industrial Supply or Safety Product Customer Service preferred.
  • Bachelor Degree in Business or related field preferred or equivalent experience.

What makes Martin different:

  • Our low-cost, low-deductible individual and family healthcare plans
  • 8 paid holidays
  • Weekly Pay

Benefits include:

  • 401(k)
  • Dental Insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

Full-time

Monday - Friday

7:30 a.m. - 4:30 p.m.

No weekends

Apply